IT Network Engineer

1 month ago

Fortitude Valley, Australia John Holland Full time

About John Holland

At John Holland, our purpose is simple, we transform lives with everything we do. John Holland is about people — our customers, our employees, and the communities in which we work.

That’s our difference. Deep experience and capability with a genuine care about creating better lives for people along the way. 

Be part of a team that thrives on rising to the challenge of transforming lives for good.

About IT at John Holland

We’re at the forefront of AI in construction and are undertaking a large digital transformation. Our internal IT team is focussed on forging John Holland’s next evolution of construction through service delivery excellence, optimised and resilient infrastructure, secure technology and mindset, innovative and scalable technology solutions, data driven culture, and best in class digital experiences.

About the Networking team

You will join an experienced IT team, focused on both foundational and digital transformation initiatives, working collaboratively across a range of market leading best in class technology architecture (SASE) unifying SDWAN, Secure Web Gateway, Cloud Firewall, Network Infrastructure both in AWS and Azure. 

Are you up for the challenge?

We are looking for a talented IT Network Engineer to join our IT team based out of the Fortitude Valley office in Brisbane. 

You will be responsible for designing, implementing, monitoring and managing the local and wide area networks, firewall and security policies across John Holland’s corporate and project offices. 

About the Role

  • Develop a detailed understanding of our corporate and project network requirements and ensure these are maintained
  • Assess and evaluate risk and understand the implications of new technologies
  • Engage with clients and end users to ensure service delivery expectations are defined and met
  • Liaise directly with stakeholders from within the business and external vendors
  • Actively provide input into system design and team design
  • Troubleshoot problems, issues / faults and liaise with providers to resolve them. Understand the business issues and direct team members to drive these to a resolution
  • Design and implement new network solutions and/or improving the efficiency of current networks
  • Define processes and policies to install, configure and support network equipment including routers, proxy servers, switches, WAPs, firewalls, SDWAN, DNS and DHCP
  • Work with a range of network design including VLAN’s, SDWAN, Wireless and MPLS
  • Understanding of AWS resources such as VPC, Route53, Transit Gateway, ELB/ALB etc.
  • Understanding of any Secure Web Gateway functionality and solution 
  • Monitor network performance and ensure the team is delivering the best possible outcomes
  • Define processes and policies to procure network equipment and managing subcontractors involved with network installation
  • Maximise network performance through ongoing monitoring and troubleshooting
  • Arrange scheduled upgrades
  • Work with the IT Team in the management, installation and testing of new technology
  • Ensure detailed environment (corporate and project) documentation are updated accordingly
  • Assist with mobilisation and decommission of project offices in the region
  • Liaise with project and IT staff during the establishment of new services
  • Liaise directly with stakeholders from within the business and external vendor(s) when necessary
  • Manage time in a manner to ensure all tasks are completed within specified time frames Operate within ITIL service management processes including incident, problem and change management

About You:

This position will ideally see you holding a relevant qualification in computing, with substantial experience in a dedicated Network Engineering role within a large and complex environment.  

You will have strong project delivery, troubleshooting and analytical skills in Routing, Switching, and Firewall, utilising multiple vendor technologies, as well as demonstrable in-depth knowledge and experience in:

  • Network Design and its implementation, including experience in undertaking security risk assessment analysis of critical IT systems and infrastructure.
  • Cisco or Aruba routing and switching
  • Managing Firewalls security policies and VPN (Palo Alto)
  • Managing and implementing SDWAN technology (HPE Silverpeak)
  • AWS Cloud Networking and Secure Web Gateway (Zscaler)

You will enjoy working collaboratively and be able to foster effective strategic relationships with people at all levels both internally and externally. Your ability to provide a great user experience and deliver IT support aligned to the business requirements will see you succeed in the role

As part of the team, you help us deliver on our promise to transform lives.

Your success is reflected in ours. We pride ourselves on having a diverse and inclusive workplace, as different perspectives and ideas will deliver our long-term success. 

We want you to be with us for the long-term, so providing you with rich career experiences and ongoing development is our priority. 

We are committed to building a diverse workforce and strongly encourage applications from First Nations people, women, people with disability, people from diverse cultural and linguistic backgrounds, mature age workers and people who identify as LGBTQIA+.

What’s in it for you when you join John Holland?

We’re about connecting your sense of purpose to ours. We understand that your career is one of the biggest ways to have an impact on the world. We also believe in supporting you as a whole person, not just an employee.

We reward and support our people in so many ways. From industry-leading leave policies to wellbeing and relationship support, your needs sit at the heart of our employee benefits. 

We offer: 
Competitive remuneration with salary continuance, and salary sacrifice packaging options available. 

Great leave benefits including 18 weeks paid parental leave with superannuation and up to an extra 18 weeks of superannuation paid on further periods of unpaid parental leave, multicultural leave exchange and two additional John Holland Days to prioritise health and wellbeing. 

Career progression underpinned by our exciting pipeline of work means you’ll have the opportunity to work on iconic projects that are shaping cities and communities. 

Learning and development opportunities where you’ll have access to emerging talent programs, building your career through clear career pathways, and technical and leadership training and development opportunities. 

Inclusion and diversity is part of how we work and do what we do at John Holland. Our active commitment to being an employer of choice is evident in the delivery of our Gender Equality Strategic Plan supported by our Pride, Celebrate Women, Reconciliation Action Plan, and Grow networks. 

Flexible working that works for you as we know flexibility means different things to different people. Whether it’s flexi-hours, flexi-parenting, flexi-leave, flexi-shifts, flexi-work, we’re committed to helping our people work flexibly. 

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