Quality Learning and Development Officer

2 weeks ago

Launceston, Australia Respect Aged Care Full time

Description

We are currently seeking an experienced and motivated Learning and Development Officer to join our Quality team. This position is WFH on a permanent full-time basis. We're looking for someone who thrives on designing and implementing innovative learning strategies that drive performance and enhance employee development.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The Quality Learning and Development Officer is responsible for designing, developing and deliver educations resources for the Organisation. On a day-to-day basis, this position will report to the Chief Quality and Risk Officer.

Key Responsibilities:

  • Creating a positive culture for learning and development for all staff within the Organisation
  • Work collaboratively with the Chief Quality and Risk Officer in identifying areas for continuous improvement to support quality and compliance.
  • Work collaboratively with the Chief Quality and Risk Officer in the development of projects to support quality and compliance.
  • Assist and support the Chief Quality and Risk Officer in the development and implementation of best practice policy and process.
  • Monitor and support management with education platform completion rates, assist and support to gain compliance through LMS.
  • Deliver education both face to face and via Teams based on legislative changes/requirements and Organisation need.
  • Develop clinical education toolboxes and resources for RAC/ HC
  • Contribution to monthly Quality Newsletter – L&D section/updates
  • Create and execute learning strategy programs.
  • Evaluate individual and organizational development needs.
  • Design and deliver e-learning, workshops and other trainings in line with best practice and legislative requirements.
  • Assess the success of development plans and help employees make the most of learning opportunities
  • Assist management to develop their team members through career pathing
  • Evaluate individual and organizational development needs
  • Conducting needs assessments
  • Developing instructional materials – competencies, tool box sessions
  • Evaluating the results of training programs

Requirements

Essential

  • Bachelor of Nursing or Equivalent is essential with current AHPRA
  • Experience as an L&D educator, Training Manager or similar
  • Current knowledge of effective learning and development methods
  • Familiarity with e-learning platforms and practices
  • Experience with instructional design in building online resources for use in Learning Management System
  • Ability to foster a team environment and build collaborative relationships
  • Highly effective communication, leadership and relationship management skills
  • An understanding of Residents Rights, Aged Care Accreditation Standards and Outcomes
  • NDIS Worker Screening certification

Desirable

  • Postgraduate qualification in Aged Care and Cert IV in Training and Assessment
  • Management experience within the Aged Care Sector

To be considered for employment with Respect, each candidate must satisfy the legislative requirements of Aged Care Worker Screening to ensure suitability to work in the aged care industry.

Benefits

What we can offer you:

  • Competitive salary and entitlements.
  • Pay incentives including not-for-profit salary packaging.
  • Meaningful work in a purpose-driven organisation.
  • Long-term employment in a recession-proof sector.
  • Learning, development, and growth opportunities.
  • Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve.

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