Workforce Planner/Scheduler

2 days ago

Tullamarine, Australia Australia Post Full time

Help us deliver like never before 
Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.  

About the opportunity  

We are seeking a Resource Planning and Rostering Specialist to join our dynamic team at StarTrack Tullamarine, where your key responsibility will be ensuring we have the right resources in place for smooth and efficient freight handling operations across our AM and PM shifts. You’ll be part of a forward-thinking team that is focused on optimising operational performance, reducing costs, and delivering exceptional service outcomes.

Working within a collaborative environment, you will be critical to the day-to-day and long-term resource planning for our operations. If you’re someone who thrives on data analysis, problem-solving, and supporting your team to meet operational goals, we want to hear from you. This is an exciting opportunity to contribute to the continuous improvement of one of Australia’s most trusted brands.

Position roster / benefits

  • Permanent, full-time
  • Monday to Friday 
  • 10am start time (flexible)
  • Leave entitlements
  • Free onsite car parking


What you’ll deliver with us  

In this role, you will:

  • Lead freight handling resource planning and rostering to ensure optimal shift operations.
  • Manage and support leave and timekeeping processes, ensuring accurate reporting.
  • Analyze operational data to drive insights, identify issues, and recommend solutions to improve business performance.
  • Collaborate with Shift Managers, Supervisors, and internal stakeholders to ensure high service standards are maintained.
  • Contribute to the planning and execution of capacity management and long-term resource forecasting.
  • Monitor compliance with safety, health, and wellbeing standards, driving a culture of safety across the team.

You will report to the State Administration Manager VIC/TAS and work closely with Duty Managers, Shift Supervisors, and other internal stakeholders, as well as external suppliers and service providers.

About you  

You are someone who thrives in a fast-paced, operational environment and understands the importance of meticulous planning and data analysis to drive operational excellence. You are a strong communicator who can build relationships across teams and influence key stakeholders to meet both short- and long-term goals. You have a proactive approach to problem-solving and are always looking for ways to improve performance.

You’ll also need   

  • Proven experience in an operational business environment, particularly in shift-based operations.
  • Strong analytical skills with experience in interpreting complex data and providing actionable insights.
  • Experience in an EBA environment and familiarity with audit and compliance programs.
  • Ability to influence internal stakeholders and manage shift expectations effectively.
  • Advanced proficiency in MS Office Suite, particularly Excel for data analysis and reporting.  Experience using Tableau is advantageous.
  • A strong commitment to safety, wellbeing, and fostering a culture of collaboration.

How we’ll deliver for you

  • Access to a range of development programs and career progression opportunities.
  • A supportive and inclusive culture that encourages new ideas and innovation.
  • Flexible work options to support your work-life balance.
  • Competitive salary and employee benefits, including discounts on Australia Post products and services.

We’re delivering together 

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees. 

We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees. We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace.  If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au

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