Enrolment Specialist VE

6 months ago


Melbourne, Australia Swinburne Full time
Student Administration and Library Services Part time (0.6), fixed term (July 2025) position at our Hawthorn campus Attractive HEW 6 salary and benefits


About the Role  
Swinburne University is seeking a qualified and dedicated Enrolment Specialist (VET) to join our team. This role is critical to the student experience at Swinburne and provides support to students through their studies in a friendly and approachable way.

As an Enrolment Specialist, you will be responsible for providing expert course advice to VET students on enrolment and study plan management. It serves as the primary point of contact for VET teaching areas, academics, curriculum, students, and other university departments for specialized enrolment information and study plan guidance.

If you are passionate about supporting students and providing exceptional customer service, we invite you to apply for the Enrolment Specialist (VET) position at Swinburne University. Join us in shaping the student experience and making a difference in the lives of our students. Apply now

About You
To be suitable for this role you will need to have experience in the below key accountabilities: 

Significant experience in the coordination of student client services functions and demonstrated ability to deliver high quality services to a range of stakeholders. Excellent organisational and time management skills and the ability to establish and communicate clear priorities from competing demands. Demonstrated knowledge and understanding of VE, Higher Education and foundation administrative process and legislative requirements. Analytical and problem-solving skills with a demonstrated ability to investigate and make informed decisions regarding complex issues. Excellent interpersonal, written and verbal communication skills including the ability to provide advice and support to staff, students, and internal and external stakeholders.
Qualifications
Degree with subsequent relevant experience; or Extensive experience and specialist expertise or broad knowledge in technical or administrative fields; or An equivalent combination of relevant experience and/or education/training

About Swinburne University of Technology 
Swinburne Horizon 2025 draws upon our understanding of future challenges. With this new strategic plan, we choose to build Swinburne as the prototype of a new and different university – one that is truly of Technology, of Innovation and of Entrepreneurship, and proud of it. We are committed to a differentiated university proposition in education and research, so that:

Every Swinburne learner gets a work experience Every Swinburne graduate gets a job Every Swinburne partner gets a tech solution Swinburne is the prototype of global best practice
The achievement of our 2025 moon shots depends on our capacity to work collectively, always, as One Swinburne.


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