Branch Manager
3 weeks ago
At ARB, we're not just a brand; we’re a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 200 company with +2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability and practicality.
We are seeking a Branch Manager to join us here at ARB Regency Park. This is a fantastic career opportunity for an individual with proven experience in managing, leading and coaching staff.
The Position:
Reporting to the SA/NT Retail Operations Manager the Branch Manager is responsible for managing, leading and coaching the Retail Sales and 4x4 Technician staff. Consisting of a showroom, and automotive workshop, servicing ARB's retail, dealer and stockist customers throughout the local area. The Branch Manager is required to achieve, and preferably exceed all customer service, staff development, business development, revenue growth and expense management targets and is ultimately accountable for the efficient, effective and profitable operation of the store.
Key Responsibilities:
- Leading a large team of sales and fitting staff including an Assistant Branch Manager and a Workshop Supervisor.
- Staff development and engagement.
- Ensuring the store delivers a consistent and exceptionally high level of customer service.
- Contributing to the safe, efficient, profitable and timely running of the branch in line with revenue growth, net profit and expenditure budget goals set by the company.
- Providing Dealer and Stockist training and sales support.
- Attending special events and 4X4 shows.
- Providing support and market feedback to the State Manager.
- Responsible for reporting and branch administration.
- Stock and inventory management.
- Running of local 4x4 events and shows.
About you:
- Familiarity with 4x4 accessories and off-road vehicles in general will be highly regarded.
- Experience with staff development and team management.
- Ability to work with a variety of individuals to develop and drive customer centric strategies throughout the organisation.
- Passion and commitment for achieving extraordinarily high standards in customer service.
- Drive, enthusiasm and the pursuit of outstanding results.
- Knowledge of key financial principles, such as asset management and maintenance, pricing structures and P&L statements.
- Someone with a mechanical aptitude, not essential, but highly regarded.
What’s on offer:
- Competitive base salary, plus super, leave loading and incentive program.
- Fully equipped and maintained 4WD company vehicle.
- Significant employee product discounts.
- Professional development opportunities, international business exposure and training.
- Join a world class team that operate in a collaborative and supportive environment.
If you are looking to move to a highly successful, secure, and collaborative business that supports its staff and promotes a great company culture, then apply now
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