Systems Analyst

4 weeks ago


East Melbourne, Australia VMCH Full time
  • Permanent, full-time role | East Melbourne location | Hybrid work arrangements
  • Use your expertise to enhance VMCH technology investments and user experience
  • Competitive salary + super + excellent NFP salary packaging benefits

About the role 

The Systems Analyst is a versatile role that provides technical services to enhance our technology investments and user experience. The role ensures the reliability and performance of our user facing clinical systems such as iCare and Resident Manager, resolves issues, and escalates them to vendors when needed. The role also analyses, designs, and implements information systems that align with organisational goals and proactively works with client facing staff to improve the use of supported systems.

About you

You have a relevant tertiary qualification in IT plus at least 3 years of experience as a systems analyst or a similar role, preferably in the not-for-profit or community services sector. In addition, you have demonstrated skills and knowledge in business analysis, systems design, development, testing, and implementation.

A strong team player, you display a collaborative approach when working with cross-functional teams.

You have excellent communication, interpersonal and stakeholder management skills, with the ability to translate technical concepts into user-friendly language when working with and supporting client facing employees.

You are an analytical thinker with strong attention to detail and a commonsense approach to solving problems and finding solutions.

Why VMCH?

Because the people we employ make it a great place to work In addition, VMCH will provide you with:

  • A rewarding and supportive work environment, with opportunities for professional development and career progression. 
  • A competitive salary, with salary packaging benefits that can increase your take-home pay. 
  • A flexible and family-friendly work culture, with wellbeing initiatives and paid parental leave. 
  • Employee and family assistance program including employee, manager, career, conflict, nutrition and lifestyle, money, family, and legal assistance.
  • Discounted private health insurance and discounted school holiday care support.
  • A chance to make a positive difference in the lives of older people and the community. 

About us

Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, compassion, respect, and inclusion aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow.

If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you. 

To work at VMCH, you will be required to supply proof of work rights, an Australian Criminal History Check, Evidence of Flu and Covid Vaccinations, a Victorian Employee Working with Children Check and comply with Child Safety standards. You may also be required to supply an International Police Check. 

We do not accept unsolicited resumes, emails or phone calls from recruitment agencies.


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