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Senior Service and Sales Technician Full-time
4 months ago
Company Description
With a proud history dating back 135 years, the Bosch Group now employs roughly 400,000 people across 165 countries. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 92% held by a charitable trust. Bosch is a rather special company.
Our Bosch Australia Manufacturing Solutions (BAMS) department is a leader in design and development of special purpose equipment and machinery. We combine a passion for solving complex engineering challenges with unmatched expertise in supporting the manufacture of a wide and diverse industry base with our purpose-built machines. We are passionate as we strive for success within our experienced and highly skilled team. Due to the nature of position, some local and interstate travel may be required.
Job Description
We are currently offering an opportunity for a highly motivated and enthusiastic individual to join us as a Senior Service and Technical Sales Engineer on a maximum-term (2 years), full-time basis. This role will be based from our Clayton head-office, but will be required to travel regularly to customer sites across Victoria.
Position responsibilities will include:
- Generate, plan and execute service, maintenance, and training activities for BAMS customers
- Schedule service engineering team and be the first level of escalation for service engineering topics from the other Service Engineers
- Assist customers with identifying requirements and develop solutions
- Promote the sale of spare parts, equipment, services, and aftermarket support
- Ensure that safety and quality standards are maintained
- Manage parts, installation, testing and sales opportunities
Qualifications
We are looking for a technically-strong professional with the ability to work autonomously and in a team environment by utilising strong communication and cooperation skills.
You should be able to demonstrate the following:
- Electrician A Grade licence required
- Electrical Connect/Disconnect license up to 400Vac is highly desirable
- Mechanical design using Solid works and Allen Bradley PLC experience
- Strong background in mechanical engineering, PLC software, robot setup and general software experience
- Previous experience with supervision of build and installation projects essential, with experience in supervision of other trades and professional team members highly desired
- Good communication skills and ability to work well both in a team and independently
- Proficient in MS Office
- Available for local, interstate and occasional international travel
Additional Information
Life at Bosch
We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential
We offer our employees:
- The ability to work flexibly
- Training and development programs to help you reach your full potential
- Up to 28 weeks of paid Parental Leave (in addition to government paid parental leave)
- Superannuation on unpaid Parental Leave
- The option to purchase additional annual leave
- A wide range of Health and Wellbeing programs
- Support and counselling services with work or personal matters through our Employee Assistance Program
- Up to 50 weeks Income Protection for permanent employees
- Diverse and exciting career opportunities, both local and international
- Discounts on Bosch products and as well as products from affiliated brands
Your application
We are committed to building a sustainable, inclusive, and diverse workforce in all its forms. We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.
Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role.
Bosch does not accept any agency submissions unless approval has been given by a member of the Bosch HR Team. All agency submissions must be submitted directly to Bosch HR. Potential candidates submitted by an agency directly to any Bosch employee or manager without Bosch HR approval will not be considered by Bosch. Bosch will not be liable for a recruitment fee in these circumstances. Any agency terms and conditions must be signed by Bosch HR indicating acceptance.
