Homelessness Team Leader

3 weeks ago

Surry Hills, Australia The Salvation Army Full time

Number of Positions Available:

1

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

About the role

We are seeking a values-driven and proactive Homelessness Team Leader - Community Connection & Development. The successful applicant will work alongside the Peer Support, Lived Experience, Students and Volunteer teams to offer them a level of support to undertake their duties, reflective of their level of ability and needs.  

Reporting to the Program Manager, this is a permanent, full-time position based in Surry Hills, NSW. Salary and conditions are in accordance with SCHADS Crisis Assistance and Supported Housing Level 3.

You will successfully

  • Support implementation of the Homelessness Stream Model of Care that underpins services across the country and defines expectations and standards for those we serve, our partners and allies, and the Australian community.

  • Provide support to students and volunteers.

  • Engage, maintain, and build partnerships with internal and external organisations.

  • Ensure students and volunteers are appropriate for the program and community needs to ensure positive outcomes for clients.

  • Monitor expenditure and budgets providing relevant reports as required.

  • Collect Client information, reports and data and record them consistently in the relevant database.

  • Attend internal and external stakeholder meetings.

  • Work within a Trauma informed Care framework.

  • Stay up to date with all internal training. 

  • Work with the Program Manager to ensure client complaints are resolved and minimise escalation of any issues.

  • Create and nurture relationships to maximise potential for local in-kind and financial donations.

You will have

  • A current and valid NSW Drivers Licence.

  • A current NSW Working With Children Check.

  • A tertiary or other qualifications within community services, social work or related discipline (Minimum Diploma Level, working toward a degree).

  • An understanding of Trauma Informed Practice.

  • A solid level of experience (minimum 2+ years) in the implementation of case management and systems for disadvantaged and/or complex needs clients. 

  • Experience of working with an inclusive practice, including with people from culturally and linguistically diverse backgrounds, LGBTQIA+, women, men & families is highly desirable.   

  • Experience working in collaboration with other organisations to develop and tailor programs to meet clients’ needs. 

  • An awareness of mandatory reporting guidelines (highly desirable).

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

  • Flexible working conditions 

  • Health, fitness and financial discounts / benefits 

  • Paid parental leave - 12 weeks 

  • Up to 8 weeks leave per year through our purchase leave scheme  

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

  • Purpose driven career which has positive social and sustainable outcomes 

  • Employee Assistance Program - Independent confidential counselling service; 

  • Opportunity for career development; 

  • An inclusive culture of dedicated, passionate and professional team members 

  • Positively supporting and impacting the lives of others through your career contribution  

 

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