Instrumentation Field Service Technician

2 months ago

Darra, Australia ABB Australia Full time

Instrumentation Field Service Technician

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.

This position reports to

Service Manager - Instrumentation

Your role and responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: Hybrid LI#-Hybrid This role is contributing to the Measurement & Analytics division in Process Automation Business Area in Darra, QLD You will be mainly accountable for: •Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. •Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. •Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. •Acting as trainer when needed, for field service associates and customers.

Qualifications for the role

  • Trade / degree qualified in an Electrical or Instrumentation field with current full Australian Electrical License.
  • Significant experience in Instrumentation
  • Experience in both maintenance and projects related work in the industrial, mining or power distribution sectors
  • Experience in Service within the Water & Wastewater industry, specifically with exposure to electromagnetic flowmeters.
  • Good hold on SAP, CCRP and MS Office and AutoCAD will be an added advantage.
  • Ability to provide technical support and training to a wide range of ABB customers and staff

More about us

Job posting - 27 Sep 2024 Job Expiry: 26 October 2024 This is a Full time position. The Measurement & Analytics Division is among the world’s leading manufacturers and suppliers of smart instrumentation and analyzers, working at the heart of industrial digital transformation. The Measurement & Analytics Division’s portfolio consists of analyzers measuring compositions of gases and liquids; instrumentation measuring process variables such as temperature, pressure, flow, and level; force measurement solutions measuring parameters such as flatness, thickness, and tension; and advanced digital solutions for device management, device health check and predictive maintenance. The Measurement & Analytics Division serves key industries such as oil and gas, chemical, water and wastewater, power, hydrogen, batteries, as well as the marine industry. The Division enables the optimization of industrial processes by providing and analyzing data collected from sensing and smart measurement devices. Parameters such as emission levels and production inputs are measured by providing ‘before’ and ‘after’ values, enabling efficient operations and environmental sustainability through measurement. We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory

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