Corporate Concierge

3 weeks ago

Brisbane, Australia GTAL Full time
  • Permanent role in Brisbane CBD – $60,000 to $75,000 incl. super (commensurate with experience)
  • Diverse and inclusive firm culture
  • 9-day fortnight with no salary reduction

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for a Concierge to join our friendly and supportive Support Services team in Brisbane.

As one of the first faces our clients and guests will see when entering the office, you’ll provide a warm welcome to our premises that exemplifies our inclusive and vibrant culture. With an attentive and customer-centric approach, you will look after our visitors to ensure an enjoyable and memorable client experience.

Key responsibilities

  • Greet clients and visitors to our Brisbane office from our client service desk and reception area
  • Ensure conference rooms are clean, tidy and prepared for meetings, including support with video conferencing
  • Food and beverage service, including espresso coffee service, ordering and managing stock
  • Assistance with special events including event coordination, setting up and packing away of equipment
  • Process invoices for various expenses
  • Other ad hoc duties including switchboard, handling courier deliveries, and dry cleaning as required

Please note this role may require you to be flexible outside of usual business hours, such as to assist with special events; in these instances, we will provide as much notice as possible.

Skills and experience

  • Previous experience in a hospitality or customer service role, ideally in a corporate environment
  • Excellent communication skills, with a positive outlook and the motivation to provide an exceptional experience for clients
  • Highly organised and able to prioritise competing tasks
  • Adaptable, flexible and able to meet the changing day-to-day needs of stakeholders
  • Enthusiastic approach to learning and supporting all roles within the team

Responsible Service of Alcohol (RSA) and CPR certification are desirable, but full training can also be provided.

If you are interested in this role but don’t feel that you match every single one of our requirements, we would still love to hear from you and explore the unique skillset and attributes that you can bring to the team.

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

  • 9-day fortnight with no salary reduction
  • Fully funded gym membership and health insurance discounts
  • Mental health support, financial and wellbeing coaching
  • Work in comfort and dress for your day
  • And many more

Your application

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having a disability or are neurodivergent.  Click here for more information about how we support Diversity, Equity and Inclusion at Grant Thornton.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact Sarah McGrory from our Talent Acquisition team on gttalentscouts@au.gt.com

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

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