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Corporate Concierge Officers
3 months ago
- split shift
- Attractive pay rate
- Join an inclusive culture
Wilson Security is seeking experienced
Corporate Concierge Officers to join their vibrant team with a high profile client.
No Security license needed
- Located in Brisbane CBD
- Monday to Friday only
- Great work / life balance
- Excellent team culture
About the Role
The primary functions of the role include, but not limited to:
- Primary Brand Ambassador for our high profile client, representing the building to all tenants, guests and visitors
- Responsible for the seamless operation and presentation of the building lobby by:
- Conducting regular patrols and co-ordination of respective resources
- Performing a daily first impression check which includes the front of house area, lift movements, air conditioning and lighting etc
- Providing all visitors and customers with a professional and personal warm welcome
- Promoting the building and brand with every interaction
- Liaising with the management team to promote a seamless customer experience to all VIP's and key guests
- Developing exceptional working relationships with our client and other key stakeholders within the building whilst remaining within the escalation protocols
- Proactively monitor CCTV and Access Control Systems
- Conducting building patrols to actively report and mitigate security and safety risks
- Identifying and reporting hazards and building faults for rectification
- Responding to emergency situations and assisting the Security Manager with all protest preparation and subsequent related incidents
What we are looking for
To be considered for an opportunity with Wilson Security, you must provide the following:
- Exceptional personal presentation and communication standards
- Outstanding and proven customer service skills
- Proactive and problem solving mindset
- Willing to support both client team and security teams
- Ability to work well in a team or autonomously
- Previous experience in Corporate Real Estate Contracts (highly desirable)
- Current First Aid & CPR Certificate
Wilson Security is an employer of choice, and we engage with our people using a number of mediums, including online and in person.
We offer Training and Development, Employee benefits, including a Wellbeing Hub, Health Insurance discounts and Employee Assistance Programs; we have an Innovation Council and a Corporate Social Responsibility team inspired to find innovative ways to connect with our people and the communities in which we work through fundraising, sponsorship and team building activities.
In 2021, Wilson Security was recognised by our industry as the winner of the Outstanding Security Performance Awards for being an Outstanding Security Guarding Company as presented by the Australian Security Industry Association.
At Wilson Security, we are building a workforce that is representative of the community we protect.
We welcome people from diverse backgrounds and are committed to providing opportunities for Aboriginal and Torres Strait Islander people with employment and career opportunities.
WilsonSecurity