Client Account Director

1 month ago

Melbourne, Australia ArchiPro Full time

ArchiPro is not just another online platform; the people here at ArchiPro are revolutionising an entire industry.

We are on a mission to simplify the end-to-end building experience and are looking for a Client (Account) Director to join our team in the Melbourne office.

ArchiPro empowers businesses to grow online and helps millions of people embarking on their building journey find what they love and need, from architects, building designers, interior designers, products and materials in the construction industry. We showcase a wide range of projects, from residential to commercial designs, and provide a resource for anyone looking to build, renovate, or find inspiration for their own projects.

Users can browse through completed project portfolios, find detailed information about the professionals behind the designs, discover the latest trends in architecture and interior design, and find and source interior products and building materials all in one place.

ArchiPro is frequently ranked among the top 10 most disruptive companies in AU and NZ. ArchiPro is backed by Tiger Global, one of the largest funds globally, and they only back the world's most exceptional companies. They invested in Facebook, TikTok, Air BnB, Alibaba, Roblox, and Stripe. They believe the next $100b business in their portfolio is ArchiPro. We have an excellent ESOP structure in place designed to not only reward you with a strong base and commission structure but also with the ability for you to have a stake in the business. We have crushed New Zealand, we are disrupting Australia and now, we are gearing up to launch in California, and soon, we will be the default residential building platform globally.

Position Summary

Welcome to the Client Director Role at ArchiPro - Our entrepreneurial culture and warm family atmosphere will surround you with a fun and dynamic work environment you will only find at ArchiPro.

ArchiPro's Commercial Team is the driving force behind the revenue that fuels our continuous product evolution in the architectural world. Our success is dependent on hiring top Client Directors who work hard, earn well and are obsessed with the idea of having an impact on making the world a better place to live in.

We seek a highly motivated and experienced Client (Account) Director to join our dynamic team. The successful candidate will be responsible for managing and nurturing relationships with a portfolio of 80-100 supplier clients, ensuring their continued engagement and satisfaction with our platform. This role is pivotal in driving the growth and success of our supplier network.

Client Directors at ArchiPro are responsible for driving growth and top-line revenue while upholding the goal of every ArchiPro customer connection — delivering a great customer experience. This work includes strategic account planning, account development, relationship management, and platform and advertising performance management. You’ll work with business and technical teams across ArchiPro, including those in Advertising, Marketing, Platform and Product, collaborating to solve client problems and ensure success for ArchiPro and its customers. 

This role requires a deep understanding of the advertising and marketing industry, exceptional sales and customer experience.

For the curious minds:

What our clients have to say: What our team have to say: Inside our offices: For more on our success, you can read here: Our founder's inspirational story as featured in M2 Magazine:

Requirements

Key Responsibilities

Develop and maintain strong, long-lasting supplier relationships, acting as the main point of contact and liaison between Archipro and our suppliers. Conduct regular reviews with suppliers to assess their performance, gather feedback, and identify opportunities for improvement and growth. Develop tailored strategies for each supplier to enhance their presence and engagement on our platform, including marketing initiatives, content creation, and promotional activities. Collaborate closely with our sales, marketing, and product teams to ensure supplier offerings are effectively integrated and promoted across Archipro’s channels. Monitor and analyze supplier performance metrics, providing regular reports to senior management and offering strategic recommendations. Identify and onboard new suppliers to diversify and strengthen our portfolio, ensuring a comprehensive and competitive offering to our users. Negotiate contracts and agreements with suppliers, ensuring alignment with Archipro’s strategic objectives and financial targets. Stay abreast of industry trends, market dynamics, and competitor activities to inform strategic planning and positioning.

Benefits

Benefits / Package

Competitive Base Salary 10% Uncapped commission on all sales and renewals. Based on portfolio value, the commission is valued at $100,000 annually. Hybrid working Parking and/or travel allowance Superannuation Long service 'ArchiVersary' leave - for every year of service, you get an extra leave day Opportunity to join our ESOP Company tools of the trade incl. Laptop (your preference Mac or PC) and mobile phone allowance

We look forward to connecting

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