Senior Client Director

3 weeks ago

Melbourne, Australia Dentsu Full time

The purpose of this role is to manage media strategists and/or lead on day-to-day deliverables on a single account or several accounts – guiding business objectives, insight generation, cultural narrative, media briefs, creative media solutions, strategic POVs and go-to market activations. Also in charge of delivering thought leadership and award worthy ideas to clients.

Job Title:

Senior Client Director

Job Description:

dentsu is a network designed for what’s next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy through five global leadership brands; Carat, Dentsu Creative, dentsu X, iProspect and Merkle, each with deep specialisms.

Carat is the world’s first media agency and privileged to work with some of the most storied and innovative brands in the world. Most recently named a leader amongst global media agencies by Forrester, Carat is consistently ranked the #1 media agency in the world. With over 12,000 experts in over 100 countries Carat delivers an unparalleled capability to unlock real human understanding and connect people and brands through powerful and engaging media experiences.

We are now excited to invite applications for the role of Senior Client Director - an opportunity with our awesome team in Melbourne This is an opportunity to drive outcomes, and grow client revenue and engagement applying excellent process fundamentals and Project Management methodologies.

The role:

As the Senior Client Director you will be managing the day-to-day senior client relationship and the overall team performance. It is a role that requires an expert level of understanding of the media industry and a comprehensive understanding of our client’s industry and business.

Core responsibilities:

  • Effectively lead a key client account
  • Leading external agencies (digital and creative) in delivering integrated projects
  • Responsible for the connectivity, consistency and timely delivery of the components of the response to brief including; strategy, comms planning and investment and optimization
  • Manage the Business – deliver the service proposition to clients and full end to end management of the business on individual clients
  • Relationship Management – owns the client relationships as per the defined relationship strategy for the client
  • Accountable for the overall client relationship, operations and deliverables
  • Commercial and service ownership of client relationship – drives seamless delivery and profitability of account

A bit about you:

  • Excellent client service and stakeholder engagement skillset – the ability to gain trust and confidence
  • Proven ability to cultivate collaboration and engagement quickly, to enable the team and support them
  • Working experience with TV, Print, OOH and Digital (Video, Programmatic, Display)
  • Ability to work under pressure​ and in a continuous improvement environment
  • Strong financial acumen, negotiation and influencing skills
  • Ability to manage high number of requests coming from a diverse range of stakeholders

What’s in it for you:

  • Real flexibility to work when and where you feel most productive with our ‘Be the Best You’ policy which includes a $250 contribution to your home office set up
  • The opportunity to give back with dedicated volunteer leave and our whole-company event, One Day for Change
  • 5 weeks annual leave after 2 years of service & 3 company Wellness days off per year for you to switch off and take your day, your way
  • Career Development and Learning & Development opportunities, including access to our global online dentsu University

We are seeking a Senior Client Director with expert ability in delivering media outcomes, who has proven success in the leadership of a large client and can actively collaborate across broader dentsu engagements – passionate about media planning and buying, and skilled in navigating sponsorships & large media deals.

Become a champion for meaningful progress:

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

If you want to belong to a one global network where opportunities are limitless – we look forward to welcoming you.

Location:

Melbourne - 510 Church Street

Brand:

Carat

Time Type:

Full time

Contract Type:

Permanent

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