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Service Delivery Manager

1 month ago

Adelaide Airport, Australia News Corp Australia Full time

What’s the role?

Ensure seamless and successful delivery of campaigns and improvement initiatives into and across NCX

Stakeholder management across NCA to bring together priority workload coordinated through long term roadmap

Change and delivery management for NCX on projects, strategic initiatives, campaigns/offers and new workload to ensure successful outcomes

Oversee immersion and performance of impacts of change, initiatives and campaigns in line with agreed objectives

Exercise self management skills in order to deliver assigned work and self-initiated work with high quality, within defined timeframes.

Expectations of: goal setting, organisation and prioritisation of tasks, self motivation, time management and accountability

Engaging the wider Leadership team to drive effective resource mobilisation and communications relating to operational and change activities

Highly collaborative relationships with agents, management, team leaders and support staff

Work collaboratively with leaders, support roles and colleagues across local, national and state teams

Who are you?

Relationship and communication skills

Project management skills

Change management skills

Organisation, prioritisation and time management skills

Analytical skills to be able to use data to identify relevant trends and associated opportunities

Proactive approach to taking on work and driving initiatives forward

Independent problem solving ability

Self motivated to take accountability, deliver on promises and work independently and as part of a team

News Benefits

News Benefits is our way of saying thank you to our people for their valued contribution to News, our audiences, clients and communities. Thanking them for the great things they do daily, for the greater good of Australia. Our benefits include:

Exclusively ours - Access to publications and products from across the News Corp family

Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)

Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.

Helping you grow - Development opportunities (including diversity and inclusion - focused education series) and recognition

Financial wellbeing - Support on making the most of your money

Perks & discounts - Exclusive offers across a range of products and services

Giving back - Make a difference to our communities.

Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents’ rooms

Who are we?

We are Australia’s number one and most influential media organisation with more than 150 prestige brands across news, sport and lifestyle. Each month more than 17 million Australians choose to consume news and information from our digital and print products – more than any other media group in Australia.

What’s next?

Apply now or for more information on careers at News Corp Australia visit

Our Commitment to Diversity, Equity and Inclusion We know that diversity strengthens our teams and newsrooms as we seek to tell stories that represent the diverse communities of Australia that we serve. Our people make us unique and we all have a story. We encourage people of all ages, backgrounds, races, cultures, religions, sexual orientations, abilities and gender identities to apply. Inclusion is important to us and we want everyone at News to bring their whole-selves to work. If you require any accommodations or adjustments throughout the recruitment process, or would like to outline which pronouns you prefer, please feel free to let us know.

If you require any accommodations or adjustments throughout the recruitment process, please feel free to let us know. For more information regarding Diversity, Equity and Inclusion at NewsCorp Australia please visit under the DEI section.

Category:

Business Services Group

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