Field Applications Specialist | Core Laboratory

1 month ago

North Ryde, Australia Roche Full time

The Position

Roche Diagnostics Australia (RDA) has just opened an exciting opportunity for the position of Field Application Specialist - Centralised and Point of Care Solutions (CPS), in our Service & Support Community. The focus of this community is to add value to the Roche Service and Support Community by providing exceptional technical support to internal and external customers. This role also provides pro-active field and telephone technical support to the Roche Diagnostics Australia customer base within Roche Diagnostics. You will actively participate within all activities relating to on-going training, technical performance, application/instrument troubleshooting, instrument installation and commissioning, and other issues of post-sales support services to the satisfaction of the existing Roche Diagnostics Australia customer base and to Roche Diagnostics Australia quality standards.

In this role leveraging your Core Laboratory experience, you will be responsible either directly or indirectly for the timely training, installation and commissioning of new and refurbished Roche Diagnostics analytical systems. You will ensure our existing and new customer base are supported with quality after sales service and the designated customer base is serviced in a planned and proactive manner. 

Your role will ensure that customers receive technical updates, software updates and understand the content and use of such updates and work as an integral part of the Service & Support team, and RDA as a whole You will help foster a culture of continuous feedback, accountability and passion for making a difference in patient’s lives. The patient and customer is to be at the center of everything you do and you will play a part in achieving the RDA vision of better outcomes for everyone in Australia.

As a member of the Customer Success Community, you will have responsibility towards supporting the success of the entire community and are required to think and operate at a higher level.

Who You Are:

You are someone who wants to influence your own development. You are looking for a company where you have the opportunity to pursue your interests across functions and geographies and where a job title is not considered the final definition of who you are, but the starting point.

To be successful in this position, you will be an experienced Application Specialist or Laboratory Technician. You will also be able to demonstrate the following:

Tertiary qualifications / diploma in Science / Laboratory Science, it will be highly desirable for you to have extensive market knowledge with 3+ years’ experience in Core Laboratory Diagnostics and Clinical Chemistry.

Exhibited ability to diagnose applications and operational issues on analytical systems and to successfully resolve issues in a timely manner

Experience in handling Roche Automated Analytical Systems including Clinical Chemistry Systems, Immunodiagnostic systems, Hematology Systems, and Integration systems is desirable.

Outstanding communication, sales and cooperation skills

You will have an entrepreneurial flair, curiosity, resilience and tenacity

Your brand will be one of authenticity, integrity and passion for Customer success

Ability to look at the big picture and detailed view of the customer to get people to think differently

You will have a natural ability to influence both internally and externally and not be afraid to respectfully challenge the status quo

High computer literacy and technical ability

A valid driver’s license is essential.

In return, you will be provided with a rewarding and challenging role, a supportive work environment in which you can grow and develop your skills, the opportunity to work for a market leading organisation, and a competitive remuneration package.

This role is only open to candidates that have full eligibility to live and work in Australia.

We do not accept any unsolicited resumes or enquiries from recruitment agencies- Roche has a dedicated in-house Talent Acquisition team.

What we offer

In return, Roche offers a rewarding and challenging role, a supportive work environment in which you can grow and develop your skills, the opportunity to work for a market leading organisation, and a competitive remuneration package.

Roche encourages a high-performance culture where you are empowered and trusted to make decisions. We strive for excellence and extraordinary results and take a genuine interest in our people and their well-being, and our patients.

All facets of diversity are important to us and we endeavour to create an environment where everyone, regardless of factors such as gender, age, ability, race, ethnicity, sexual orientation, gender identification or religion, can contribute and realise their potential. As part of promoting diversity, we welcome applications from all people who are passionate about doing now what patients need next.

  • Field Applications Specialist

    6 days ago

    North Ryde, New South Wales, Australia Roche Full time

    The Position Roche Diagnostics Australia (RDA) has just opened an exciting opportunity for the position of Field Application Specialist - Centralised and Point of Care Solutions (CPS), in our Service & Support Community. The focus of this community is to add value to the Roche Service and Support Community by providing exceptional technical support to...

  • Field Applications Specialist

    6 days ago

    Council Of The City Of Ryde, Australia Roche Full time

    The PositionRoche Diagnostics Australia (RDA) has just opened an exciting opportunity for the position of Field Application Specialist - Centralised and Point of Care Solutions (CPS), in our Service & Support Community.The focus of this community is to add value to the Roche Service and Support Community by providing exceptional technical support to internal...

  • Laboratory Aide

    2 months ago

    North Ryde, Australia Healius Pathology Full time

    Laboratory Aide **Job reference**: #4106**Brand**:Healius Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Part Time (Permanent) 22.80 hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Healius Pathology is part of Healius’ Pathology...

  • Laboratory Aide

    2 weeks ago

    North Ryde, Australia Laverty Pathology Full time

    Laboratory Aide **Job reference**: #5151**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Laverty Pathology is part of Healius’ Pathology division, one...

  • Laboratory Aide

    6 days ago

    North Ryde, Australia Healius Pathology Full time

    Laboratory Aide **Job reference**: #4105**Brand**:Healius Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Part Time (Permanent) 15.20 hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Healius Pathology is part of Healius’ Pathology...

  • Laboratory Technician

    2 months ago

    North Ryde, Australia Bayside Group Full time

    Our client is a globally-renowed manufacturer of a range of cleaning and personal healthcare products and a strong reputation for quality. There is currently an exciitng opportunity for a Laboratory Technician based at their north-western Sydney location for immediate start. The role will be on a casual basis, but is expected to be full-time hours on an...

  • Laboratory Technician

    5 days ago

    North Ryde, New South Wales, Australia Bayside Group Full time

    Our client is a globally-renowed manufacturer of a range of cleaning and personal healthcare products and a strong reputation for quality. There is currently an exciitng opportunity for a Laboratory Technician based at their north-western Sydney location for immediate start. The role will be on a casual basis, but is expected to be full-time hours on an...

  • Laboratory Aide

    1 week ago

    North Ryde, Australia Laverty Pathology Full time

    Laboratory Aide **Job reference**: #9627**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About **us** - Laverty Pathology is part of Healius Limited, one of Australia's...

  • Technology Specialist, Computing Teaching

    2 weeks ago

    North Ryde, Australia Macquarie University Full time

    PRIMARY DETAIL - Salary package: from $122,529 per annum including base salary of $104,726 to $113,545 (HEW Level 7), plus 17% employer's superannuation contribution and annual leave loading - Appointment: Full time, 2 year fixed term appointment - Flexible work and hybrid working arrangements available THE ROLE In this newly created role, you will provide...

  • Pathology Aid Laboratory

    3 weeks ago

    North Ryde, Australia Laverty Pathology Full time

    Pathology Aid Laboratory **Job reference**: #4602**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Part Time (Permanent) 15.00 hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Laverty Pathology is part of Healius’ Pathology...

  • Pathology Aid

    2 months ago

    North Ryde, Australia Healius Pathology Full time

    Pathology Aid - Laboratory **Job reference**: #4046**Brand**:Healius Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Healius Pathology is part of Healius’ Pathology...

  • Pathology Aid

    2 months ago

    North Ryde, Australia Laverty Pathology Full time

    Pathology Aid - Laboratory **Job reference**: #4523**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Laverty Pathology is part of Healius’ Pathology...

  • Pathology Aid

    1 day ago

    North Ryde, Australia Laverty Pathology Full time

    Pathology Aid - Laboratory **Job reference**: #4523**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Laverty Pathology is part of Healius’ Pathology...

  • Pathology Aid

    3 weeks ago

    North Ryde, Australia Healius Pathology Full time

    Pathology Aid - Laboratory **Job reference**: #3860**Brand**:Healius Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Healius Pathology is part of Healius’ Pathology...

  • Laboratory Aide

    2 months ago

    North Ryde, Australia Laverty Pathology Full time

    Laboratory Aide **Job reference**: #9591**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Max Term) 38 hours per week**Schedule**: Evening shifts between Monday to Sunday and Public Holidays, as required**About **us** - Laverty Pathology is part of Healius Limited, one of Australia's...

  • Laboratory Aide

    3 weeks ago

    North Ryde, Australia Laverty Pathology Full time

    Laboratory Aide **Job reference**: #4804**Brand**:Laverty Pathology**Location**: 60 Waterloo Road, North Ryde NSW 2113 (Laverty Pathology)**Work type**: Full Time (Permanent) hours per week**Schedule**: Ability to participate in a 24/7 roster. Various shifts between Monday to Sunday and Public Holidays, as required.**About** **us** - Laverty Pathology is...

  • Product Specialist III

    2 months ago

    North Ryde, Australia Thermo Fisher Scientific Full time

    Job DescriptionJob Title: Product Specialist, Clinical & Pharmaceutical Microbiology NSWReports to: Commercial Leader, MicrobiologyGroup / Division: Thermo Fisher Scientific ANZCareer Band: 06Position Location: SydneyPosition Summary: The Product Specialist is primarily responsible for lead generation and sales closure within the Microbiology Business Areas....

  • Applications Specialist Lc

    2 weeks ago

    North Ryde, Australia Thermo Fisher Scientific Full time

    Thermo Fisher Scientific enables our customers to make the world healthier, cleaner and safer! The main role of this position is to support Scientists and Researchers using Mass Spectrometry products in the ANZ region, specifically in the LSMS markets. This includes pre - and post-sale activities, providing technical support, conducting customer...

  • Applications Specialist Lc

    6 days ago

    North Ryde, New South Wales, Australia Thermo Fisher Scientific Full time

    Thermo Fisher Scientific enables our customers to make the world healthier, cleaner and saferThe main role of this position is to support Scientists and Researchers using Mass Spectrometry products in the ANZ region, specifically in the LSMS markets. This includes pre- and post-sale activities, providing technical support, conducting customer demonstrations...

  • Clinical Application Specialist

    6 days ago

    North Ryde, New South Wales, Australia ZEISS Group Full time

    Work with cutting edge ophthalmic diagnostic & surgical device technologies Opportunities for professional development and growth Perth based hybrid role servicing WA and SA TerritoryZEISS has been an international leader in the fields of optics and optoelectronics for over 176 years. ZEISS continues to develop cutting edge technologies spanning research,...