Engine Field Service Technician

4 months ago

Wetherill Park, Australia Cummins Inc. Full time

DESCRIPTION

GPP Database Link (

Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.

Key Responsibilities:

Completes preventative maintenance and/or basic repair activities on engines and related components at the customer site with minimal direction.

Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Performs preventative maintenance activities as per documented schedules and standards on engines and related components in the field. Completes required documentation, such as service worksheets, timesheets and warranty claims via handwritten forms or business system input screens. Completes training in line with skill and business requirements Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health, Safety & Environmental policies, procedures and legislations.

RESPONSIBILITIES

Competencies:

Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

Customer focus - Building strong customer relationships and delivering customer-centric solutions.

Ensures accountability - Holding self and others accountable to meet commitments.

Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.

Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.

Electrical Knowledge - Demonstrates knowledge of Cummins and industry standards on working with low and/or high voltage by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies basic electrical theories and electronics components knowledge using appropriate tools and procedures to diagnose and repair products safely and efficiently.

Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.

Mechanical Knowledge - Demonstrates knowledge of Cummins and industry standards by complying with all safe work procedures including Personal Protective Equipment to create a safe work environment; applies mechanical principles and theories using appropriate tools and procedures to diagnose and repair products safely and efficiently.

Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.

Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.

Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.

Values differences - Recognizing the value that different perspectives and cultures bring to an organization. Education, Licenses, Certifications:

Australian recognised Trade certificate (heavy or light vehicle)

Previous repairs and maintenance experience with Marine, Power Generation, On Highway Truck, Mining, Construction or Agriculture applications is desirable but not essential.. Experience:

Minimal level of workshop related experience required.

Basic level knowledge of and/or experience with engine products.

QUALIFICATIONS

Relevant Trade Qualification of Heavy Diesel Mechanic (Preferred)

Knowledge of internal combustion engines, electrical and mechanical fault finding and repairs

Passion for providing outstanding service to customers.

Strong Diagnostics Application

Ability to navigate the Electronic Service Tool and complete Service Documentation

Knowledge of Health and Safety Fundamentals

Ability to prioritise and manage time effectively.

Current Drivers licence.

  • Telecommunications Infrastructure Technician

    4 weeks ago

    Wetherill Park, Australia Service Stream Full time

    About the RoleWe are seeking a skilled Telecommunications Infrastructure Technician to join our Field Services team. This is a permanent, full-time opportunity based in Wetherill Park, NSW.As a Telecommunications Infrastructure Technician, you will be responsible for building, maintaining, and decommissioning telecommunications networks across various...

  • Engine Field Service Technician

    3 weeks ago

    Wetherill Park, Australia Cummins Inc. Full time

    **DESCRIPTION** We are looking for a talented **Field Service Heavy Diesel Technician** to join our high performing field service team in Wetherill Park. **In this role, you will make an impact in the following ways**: - Complete repairs and maintenance of heavy diesel products and attend to breakdowns in the field, this will be on an on-call roster -...

  • Engine Field Service Mechanic

    4 weeks ago

    Wetherill Park, Australia Cummins Full time

    We are seeking a skilled Engine Field Service Mechanic to join our team at Cummins.Job Summary:This is an exciting opportunity for a hands-on individual to work on engines and related components at customer sites with minimal supervision. As an Engine Field Service Mechanic, you will be responsible for completing preventative maintenance and basic repair...

  • Field Service Technician

    6 months ago

    Wetherill Park, Australia Normet Full time

    We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. At Normet everyone is provided with opportunities to reach their full potential, valuing the differences of diverse backgrounds and experiences. We are seeking to recruit an experienced Field Service Technician to join our...

  • Field Service Technician

    3 months ago

    Wetherill Park, Australia Normet Full time

    We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. Opportunity We are seeking to recruit an experienced Field Service Technician / Mechanic to join our supportive and friendly team...

  • Heavy Diesel Mechanic

    4 weeks ago

    Wetherill Park, Australia Cummins Inc. Full time

    Job DescriptionWe are seeking a skilled Heavy Diesel Mechanic - Field Service Technician to join our team at Cummins Inc.About the Role:The successful candidate will be responsible for performing preventative maintenance and basic repairs on engines and related components at customer sites with minimal direction.Key Responsibilities:Completes preventative...

  • Field Service Technician

    6 months ago

    Wetherill Park, Australia New World Consulting Full time

    Our client specialises in the Design, Sale, Install and Service of market leading Food Processing Equipment across the world, and we are hunting for a Fitter qualified Field Service Technician for Sydney-based customers. **The Role** The Service Department ensures that customers are fully supported during installation, commissioning, servicing, and ongoing...

  • Field Service Technician

    6 months ago

    Wetherill Park, Australia Australia Wide Personnel Full time

    **Field Service Technician / Compressors** - Are you looking for growth in your position & to be able to expand with the company? **About the company** Based in Wetherill Park near Sydney and with 160 years of experience, our client is a leading global provider of compressors, blowers, and vacuum pumps with people that have a passion for making a...

  • Heavy Diesel Mechanic

    1 month ago

    Wetherill Park, Australia Cummins Full time

    Job DescriptionWe are seeking a skilled Heavy Diesel Mechanic to join our team as an Engine Field Service Technician. As a key member of our service team, you will be responsible for providing expert engine maintenance and repair services to our customers.About the RoleThis is a fantastic opportunity for someone with a passion for delivering outstanding...

  • Field Service Technician

    6 months ago

    Wetherill Park, Australia Sika Full time

    Company Description Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...

  • Field Service Technician

    4 months ago

    Wetherill Park, Australia Sika Full time

    **Company Description** Sika Australia is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organisation with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000 employees & an...

  • Technician - Field Service

    7 months ago

    Carole Park, Australia Cummins Full time

    Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive...

  • Field Supervisor

    6 months ago

    Wetherill Park, Australia Service Stream Full time

    Description Summary An exciting opportunity has arisen for a Field Supervisor to join Service Stream in our Wetherill Park office. About the Role Service Stream’s Utilities division are currently seeking a Field Supervisor to lead a team of qualified electricians performing meter installations.This role is paramount to the success of our meter...

  • Field Telecommunications Network Engineer

    4 weeks ago

    Wetherill Park, Australia Service Stream Full time

    About the RoleThis Full Time position is a great opportunity to work as part of a team or individually to Construct, Maintain & Decommission telecommunications networks in NSW - Wetherill Park. You will be responsible for Building, Maintaining, and Decommissioning Telecommunication Networks, including but not limited to Optus, Uecomm, NBN, Telstra, TPG,...

  • Field Service Technician Specialist

    3 weeks ago

    Parramatta Park, Queensland, Australia RPR Trades Full time

    RPR Trades, a leading provider of recruitment and workforce management solutions, is seeking an experienced Field Service Technician Specialist to join their team in Wetherill Park.Estimated Salary: $45-50 per hour, based on industry standards and the location of the position.Job Description:The successful candidate will be responsible for conducting planned...

  • Field Technician

    1 month ago

    Wetherill Park, Australia Service Stream Full time

    Company OverviewService Stream is a leading national service provider to develop and operate Australia's essential communications, energy and water networks in the telecommunications, utilities and transport industries.We specialise in the design, construction and maintenance of new and existing networks, and deliver end-to-end engineering and asset...

  • Field Operations Manager

    3 weeks ago

    Wetherill Park, Australia Service Stream Full time

    About Service StreamService Stream is a leading provider of utility infrastructure services, operating in the Australian market for over 25 years. Our expertise spans across meter installation, maintenance, and replacement.About the RoleWe are seeking an experienced Field Operations Manager to lead our team of skilled electricians performing meter...

  • Field Service Technician

    6 months ago

    Osborne Park, Australia ABB Full time

    **Field Service Technician**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...

  • Mechanical Engineer Technician

    2 months ago

    Wetherill Park, Australia A&J Australia Pty Ltd Full time

    A&J Australia currently offer a full-time employment opportunity for an enthusiasticMechanical Engineer Technician to join our dynamic team.Job title:Mechanical Engineer TechnicianJob summary:The position for Mechanical Engineering Technician is one of the most important roleswithin the company. Some of the indispensable duties that the Mechanical...

  • Service Technician

    3 months ago

    Wetherill Park, Australia Normet Full time

    We are a fast growing and innovative company with a mission to lead the transformation into a more digital and sustainable tomorrow. We are Normet, a courageous, committed and caring company where everyone has courage to shine. Opportunity Normet is seeking an experienced Workshop Mechanics to join our supportive and friendly team in Sydney. As one of our...