Care Coordinator

5 months ago

Erina, Australia The Salvation Army Full time
ABOUT THE ROLE

The Care Coordinator is primarily responsible for the ongoing coordination and management of a comprehensive range of services and supports provided to an allocated group of Home Care Package or CHSP clients.  This will be achieved through building partnerships with clients and their families, and the Salvos Home Care team. The Care Coordinator is well supported by the Salvos Home Care Operations Manager, a stable team, and the broader Aged Care Support Services (Head Office).

  • Undertakes initial assessment and on-boarding for new clients and maintains ongoing assessment and exemplary relationship with clients and their representatives

  • Develops, implements and monitors consumer directed care plans in collaboration with clients

  • Provides consumer directed case management services to clients acting as the main point of contact between clients, their informal carers, Home Care Workers and external service providers

  • Establishes and maintains positive working relationships with all members of the Salvos Home Care team and with the broader Aged Care Support Services team

ABOUT YOU 

  • An appreciation of and the ability and willingness to promote, support and model the Christian values and ethos of The Salvation Army
  • Tertiary qualifications in a relevant field or minimum of three years industry experience
  • Motivation to work with older people living in the community and an understanding of consumer directed care and enablement approaches
  • Proven  leadership experience in overseeing, coordinating and implementing consumer directed care services within a Home Care setting
  • Excellent oral and written interpersonal skills, strong customer service focus and ability to negotiate and influence others
  • Current drivers licence, good driving record and willingness to travel for work.

BENEFITS

  • Access to generous NFP salary packaging of up to $15,900 (save on tax)
  • Access to meal and entertainment benefits of up to $2,650 through salary packaging
  • Paid kilometre allowance
  • Flexible work arrangements supporting you to achieve your work-life balance
  • Salvos Wellness app and program
  • Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits
  • Novated car leasing
  • Learning and development to support you in your role
  • Employee assistance program
  • Career progression opportunities

To apply for this opportunity, please click on the 'Apply' button below to be taken to our online application process.

Applications will be reviewed on receipt and will be accepted until the position is filled.

Job offers will be subject to a National Criminal History Check as per Police Certificate Guidelines for Aged Care Providers.

Please note: a current Influenza vaccination and evidence of the COVID-19 vaccination are a requirement of employment at The Salvation Army Aged Care.

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