Medical & Dental Assistants - Healthcarelink Support

7 months ago

Nelson Bay, Australia Healthcarelink Support Full time

  • Our client is a team thats dedicated to making a difference in people's lives every day. They are dedicated professionals, committed to delivering the highest quality of care to our patients andd they are looking for individuals who share the same passion for helping others and who are ready to grow their careers.

    About the role

    They are looking for someone who's highly motivated, enthusiastic with a "can do" attitude towards all tasks, ability to work autonomously at a fast pace as well as in a team. They are a growing practice so a bubbly personality is a must as well as the ability to think on your feet who's able to do the following tasks 

    • Open and Close clinic as per set procedure
    • Greet patients and other callers in a professional and courteous manner
    • Make appointments for patients
    • Ensure medical records are managed confidentially and efficiently
    • Accurately process patient payments via cash, Eftpos, and direct bill transaction.
    • Invoice Medicare, Private Health Funds, TAC, Workcover.
    • Knowledge of the MBS schedule and correct billing procedures
    • Deal with referring doctors, hospital staff, pharmacists etc courteously and helpfully
    • Attend to patient enquiries
    • Check and handle internal emails.
    • Fill in the roster when staff is away, on holidays and sick leave.
    • Maintain the reception waiting area and consulting rooms tidy including the clean up of spills if necessary.
    • Ensure the accurate storage and retrieval of patient and practice records with appropriate scanning, faxing and filing of all documents.
    • At all times maintain confidentiality of patient personal and financial information.
    • Complete recalls.
    • Support the day to day operations of the medical centre.
    • Exceptional customer service and teamwork skills.
    • High level of computer literacy and IT knowledge.

    Minimum Qualifications

    • Current Police Check
    • Current Working with Children clearance
    • Current First Aid/CPR certificate
    • Immunisation Record 
    • Driving Licence/ Photo ID
    • Demonstrated ability to work in a team Experience with Medical software (BEST PRACTICE/MEDICAL DIRECTOR)

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