Senior IT Business Analyst

1 month ago

Sydney, Australia Multiplex Full time

Job Description

Who we are and what we offer:

Multiplex is a premier construction company with a simple purpose: to construct a better future.  We have a culture where all our people feel safe to speak up, be themselves and do their best work.

Supporting the business, Multiplex has a Global IT division with colleagues located across Australia, UAE, UK, and Canada working to an operating model based on the principles of Design, Build, Run, and Enable.

It's an exciting time to join the IT team at Multiplex as we pursue our strategy to modernise the business through digital technology. Alongside our Digital Transformation team, we are working on initiatives to leverage data and technology to improve the operational efficiency of our business.  The Global IT division is committed to providing certainty of service and technology solutions that just work, ensuring the business is built to outperform.

With 110+ colleagues in the Multiplex Global IT division, we have roles across the full IT lifecycle from designing IT solutions, delivering change projects, to the business-as-usual running of our IT infrastructure, all while ensuring we are safe, secure and compliant.
You will be supported with a range of holistic benefits including:

  • Bonus schemes, annual remuneration reviews and salary continuance insurance.
  • An industry-leading approach to flexible work to enable better work-life balance.
  • Health and Wellbeing programs, including paid volunteer leave.
  • Benefits to support parents and families, including 18 weeks paid parental leave regardless of gender, payment of superannuation on unpaid leave, and transition coaching.
  • Professional career development opportunities and a wealth of learning offerings through the Multiplex Learning Academy.

Who we're looking for:

Reporting to the Senior IT Business Analyst Lead, the Senior IT Business Analyst acts as an intermediary between the business and IT, drawing on a strong understanding of business processes and technology to ensure that the desired project outcomes are achieved. 

The IT Business Analyst works with the business to understand and define business requirements, assess the risks of various solutions, and help prioritise competing business demands. The role also plays a part in influencing project decisions and identifying areas for process improvement.

As an experienced Senior IT Business Analyst, you will have: 

  • 8+ years' experience in a similar IT Business Analyst role and Degree qualification in relevant discipline.
  • Broad IT domain experience in three or more of the following areas: Applications Development, Enterprise Architecture, Project Management, Vendor Management, Quality Assurance, Infrastructure, and Maintenance and Support.
  • Understanding of ITIL and IT Service Management and technical fluency or ability to communicate information/issues to non-technical individuals.
  • Familiar with Waterfall and/or Agile Methodology with experience in requirements gathering, process flow diagrams, and writing business cases.
  • System implementation and/or development experience.
  • Experience in coordinating testing stages and change management.

This role will see you working with a global team and allows a hybrid/flexible working arrangement. 

A note on diversity:

We invite applications from people of all genders, cultures and walks of life. Research shows that women and people from underrepresented groups are less like to apply for roles if they don't meet every qualification. So even if you don't match all the criteria - if you are passionate about helping to construct a better future, we'd love to hear from you. We can support with adjustments at any stage of the recruitment process. Simply inform our Talent Acquisition team during your conversation with them.

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