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Senior Market Researcher

2 months ago


Melbourne, Australia Roy Morgan Research Full time

About The Company

Roy Morgan is Australia’s most well-known and trusted market and social research company. Over the last 80 years we have built a reputation for providing accurate, meaningful, impactful information to help our clients with their research objectives and to make better, more informed decisions. Roy Morgan is growing and is seeking an experienced researcher to join our bustling Research Institute. 

About the Role

Working closely with highly regarded senior researchers, you will oversee the design, implementation and management of a wide range of commercial research projects - including customer experience, brand health, customer satisfaction, NPS, B2B research, and much more.

You will develop and maintain regular internal and external client engagement and ensure projects are delivered on time and within budget. You shall guide team members and external partners through critical project phases, including planning, design, delivery, data analysis, and reporting of insights. A typical day may involve:
• designing research and questionnaires to identify accurate insights
• reviewing progress on surveys in field with project managers, operations team and clients
• analysing data and designing reports to communicate actionable insights clearly
• advising clients on best practice research and optimisation of client-run research
• designing research, costing, and writing proposals in response to research briefs and leads
• proactively contacting prospective clients to build awareness of our expertise and research programs.,

To succeed in this role, you'll need 5+ years of experience in the market research/data industries and a proven ability to manage projects and build collaborative relationships. You will possess strong written and oral communication skills in a technical/data environment, the ability to manipulate and understand data, problem solve and innovate. You'll also need appropriate tertiary qualifications, such as a degree in Social Sciences, Statistics, Business, and/or Data, and competent Microsoft Office skills (Word, Excel, PowerPoint).

Above all, we are looking for a highly motivated, passionate and collaborative researcher with attention to detail and committed to accuracy and high quality insights.

Don't miss this chance to join Australia's most well-known and trusted market and social research company. Apply now and discover the excitement and opportunity of working with us on projects with real impact

Our Offer:
• Competitive salary
• The opportunity to work in Australia’s leading market and social research company with some of the most experienced researchers in Australia
• The opportunity to make a meaningful contribution to our and our clients’ businesses and make a significant contribution to informing Australia’s important decisions
• Flat organisational structure
• Hybrid working arrangements
• Funded EAP for employees and their families
• Corporate discount for health insurance, MYKI passes, and entertainment events
• Access to company social events, including regular morning tea get togethers and evening events

Roy Morgan values diversity and is committed to building an inclusive workplace culture that reflects our community. We encourage diversity and recognise the enrichment diversity brings to our business and people - whether its diversity of skill, experience and/or background. We welcome applications from diverse backgrounds and community groups including Aboriginal and Torres Strait Islander peoples.