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Business Analyst

4 months ago


North Sydney, Australia SBS Australia Full time

At SBS, we embrace difference, and we welcome applications from people of all backgrounds. We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.

About Us

SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful, and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.  

Our purpose, for the last 40 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia. 

SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.

The Department

Our award-winning People & Culture Team is an incredibly supportive team with dynamic leadership and a flexible and inclusive culture and a vision to create amazing employee experiences.

The Role

The Business Analyst and Project Lead is responsible for the business analysis, facilitation, elicitation, and documentation of business requirements for People and Culture projects. This includes requirements/information gathering, analysis, writing up product requirements, developing and documenting of end-to-end process workflow. Work in line with BA Team requirements and be the conduit between People and Culture and internal BA team throughout project phases to ensure BA solutions accurately reflect the business objectives and outcomes.

NOTE: This is a part time, temporary role for 3 days a week and up until June 2025.

Reporting to the Head of P&C Operations, the Business Analyst and Project Lead will be undertaking the following:  

Information gathering:

  • Facilitate workshops, interview, and meetings with all relevant stakeholders to capture and document process workflows, business requirements, business strategy, problems, or pain points.
  • Work with the BA Team to ensure their frameworks are followed to capture the data and information required from a functionality perspective. As required the role will require to liaise with the relevant technology team to capture technical requirements.
  • Understand P&C best practice processes from a technical perspective and determine with relevant stakeholder what is "mandatory" to have and what is a "nice to have".

Project Management and Governance:

  • Develop and maintain standard project documentation and reporting.
  • Report on project progress and escalations via P&C meetings and Project Review meetings ensuring that project status, key issues and risks, any relevant escalations are tabled appropriately and dealt promptly.
  • Actively manage and forecast timeline, identifying, and managing the constraints and that any anticipated or realised variances are raised and reported on.

About you

Ideally, you will have:

  • Relevant bachelor’s degree or equivalent experience in business analytics and project management related to People and Culture systems
  • Demonstrated ability to facilitate, extract information, document business/product requirements and develop People and Culture workflows.
  • Excellent presentation, interpersonal, verbal, and written communication skills to positively influence stakeholders towards "blue sky" thinking and best practice
  • Demonstrated ability to manage difficult stakeholders, have exceptional problem-solving skills to achieve project objectives and meet stakeholder expectations.
  • Exceptional project governance and reporting to ensure all stakeholders are well informed throughout the project.
  • Demonstrated experience adhering to project management frameworks, methodologies and have strong project management know-how.

Some of the reasons to consider working with us

The people a genuine sense of feeling included (we truly celebrate and welcome difference) and being part of one of the most inclusive companies in Australia  The culture and the engagement of our workforce, we are proud to have an employee engagement score of 82% with low levels of employee turnover.   

A brand that is not only recognisable but trusted and established, we have been broadcasting for over 40 years and we’re not done yet  We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Passport. 

We also love to promote from within we have allocated funds to do just that and help with training gaps when moving from role to role.  Want to learn more? Then hit apply and take the first step to applying not just for another job but a possible whole new career in a purpose led organisation. For other opportunities within our organisation please visit our careers website  SBS Careers - Working at SBS

Reasonable adjustments 

SBS recognises that everyone is unique, and you might require some adjustments to ensure you have the best opportunity to apply and put your skills forward for consideration. If we can make some adjustments to the SBS recruitment/interview process to better enable you to shine, then please contact careers@sbs.com.au

and let us know.

Adjustments include but are not limited to; alternative application methods, interview setups, physical requirements, guidance for trans or gender diverse applicants, specific interview availability times and more.

To find out more about reasonable adjustments with SBS, please view our video here.

We are shortlisting applications as they come in, so don’t delay, apply today   

Job Description