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National Account Manager
3 months ago
Joining the Metcash Family
At Metcash, you’re part of something bigger. You have all the perks of a small business heart, without missing out on the big business support.
Being part of something bigger means you’re part of a strong purpose, where the work you do makes a big difference to independent business and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you reap the rewards of our collective success now and into the future.
About the Opportunity
Exciting opportunity for a National Account Manager to oversee one of Campbells & Convenience largest accounts. This role is crucial in enhancing our customer service and evolving our “Go to Market Strategy” to meet our customers' needs. Central to this is developing a customer-centric range, price, and promotion offering that ensures strong customer retention and future growth. This position plays a key role in defining and delivering customer-centric range and pricing strategies. This role will be based at our new site in Truganina and will require bi-monthly interstate travel.
In this Role You Will be…
• Manage joint business plans with customer(s), present fortnightly, monthly and quarterly business reviews with agreed audiences
• Ensure all agreed new products are launched on time per agreed timetable
• Ability to read, comprehend and evaluate P&L, financial forecasts and determine opportunities
• Evaluate product mix, GP margins, product range, buyer characteristics
• Manage supply chain queries, pricing and promotions for your customer(s)
• Build strong networks with key customers: own your accounts
• Manage, mentor and guide delivery of customer requirements
• Grow same store revenue and remove waste. Develop new business opportunities with new customers/groups
• Develop category offer in line with market trends and profitability targets
• Manage, monitor and present effective category reviews
You’re Likely a Match…
• Minimum 5 years' experience in FMCG, retail or wholesale knowledge of FMCG or trading in a similar role.
• National account management experience, ideally in the convenience channel
• Knowledge of Australian and International trends.
• Understanding on Australian regulations and Grocery Code of Conduct relating to pricing and promotions.
• Customer focused and highly collaborative, getting alignment from internal and external stakeholders.
• Effective influencer, using both data and persuasive argument to engage customers, suppliers and team members to achieve desired outcomes
• Focused on data and insights that deliver on our B2B customer’s and partner’s needs.
• Resilient in dealing with ambiguity and challenges.
• Degree qualification or significant National account management experience preferred for this role
Life at Metcash
Experience a supportive and flexible work environment. We are a FlexReady accredited workplace
Enjoy a 5th week of annual leave every year after your first year.
Benefit from 2 well-being days and 1 volunteer day annually.
An abundance of learning, development, and career growth opportunities.
12 weeks of gender-neutral paid parental leave for primary carers.
Proudly awarded the “Bronze Employer for LGBTQ Inclusion”.
Recognized as the 45th in the "Equileap Top 100" globally for initiatives on gender equity.
⚖️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023
Gold accreditation by Mental Health Australia.
Incredible value discounts and perks through our team member app, “Our Local”.
About Us
Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an ASX top 100 listed company.
We believe that it is absolutely vital to Australia that there is a sustainable, independent, family-owned business sector. Independent retailers support their local communities. We help them to be the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support across our food, liquor and hardware pillars.
We're dedicated to fostering diversity and inclusion in our workplace and are proud to be an equal opportunity employer. Joining our team means becoming part of something bigger, a company that actively promotes diversity, champions charitable causes, and supports environmental efforts. We welcome applications from individuals of all backgrounds, including First Nations. If you have any specific support or access needs, please don't hesitate to inform us when you apply. Rest assured; your personal information will be handled with the utmost confidentiality in accordance with applicable privacy laws.
Join us and become part of something bigger
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