Headspace Receptionist

3 months ago


Esperance, Australia Hope Community Services Full time

headspace Receptionist

  • Full time, 76 hours per fortnight
  • Located in Esperance 
  • Salary: $33.41 p/hr + $1.01 p/hr regional allowance
  • Salary sacrifice benefits

HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage. 

We have an exciting opportunity for a receptionist to join the headspace Esperance team

About the Opportunity 

The receptionist is responsible for a wide range of general administration reception duties in the headspace Esperance office. 

Requirements of the Role: 

  • Provide a friendly and welcoming reception service to young people, and their family, friends, and carers. 
  • Provide administration support to the headspace Esperance team 
  • Provide assistance with events. 
  • Make client appointments with headspace staff and on-site consortium partners. 
  • Collect, record and distribute incoming mail and send outgoing mail. 
  • Receive, redirect, and respond to emails and phone calls. 
  • Purchase stationery, photocopier supplies and sundries, and ensure there is sufficient stock. 
  • Prepare documents including filing-, photocopying, binding, laminating, and shredding. 

About you:

  • Commitment to upholding HOPE’s vision, mission and values. 
  • Minimum schooling: Year 10 certificate. 
  • Demonstrated strong organisational skills and the ability to manage time effectively.  
  • Excellent verbal and written communication skills. 
  • Excellent administrative and computer skills. 
  • Excellent interpersonal skills. 
  • Excellent problem-solving skills. 
  • Demonstrated ability to work independently and as part of a team. 

Desirable Criteria: 

  • Current knowledge of and commitment to Equal Opportunity in all aspects of employment and service delivery. 
  • Prior experience of working in a youth and or/mental health/ counselling service 
  • Prior experience working in an administrative role. 

Appointments will be subject to Australian residency/visa, satisfactory National Police check (within 3 months), Working With Children card, Current C or A class driver's license, and suitable referee.

Our Culture  

Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’. 

Find out more about Hope on our  website. 

If you need support to submit your application, please email hr@hopecs.org.au  

Your benefits  

Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges. 

Not-for-profit salary packaging, reducing your tax (details via AccessPay).   

Discounts with a major health insurance provider. 

We offer employees and their family members access to a confidential, and professional counselling service.

What to expect next  

We vow to respond to every candidate that applies for a role at Hope/headspace.  

If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply

HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status.



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