Senior Service Technician

1 month ago

Port Melbourne, Australia CSE Global Full time

CSE Crosscom is a leading supplier and integrator of two-way radio and telecommunications products, infrastructure and services. We work with major industrial, government, transport, mining, resources, and utilities across Australia and New Zealand. 

As a Senior Service Technician, you will be a key member of the Crosscom Technical Services team and be hands on with clients across industry sectors, understanding their needs and requirements therefore setting them up for success. You will work around servicing, maintenance on both new and existing clients, being an SME on the radio technology, performing contracted servicing, programming, repairs, recalibration of technology, upgrades, and general healthcare checks.

What we are looking for:

  • Qualifications in Engineering or Certifications in Electronics & Communications. Or a related field specific to Radio communications
  • Previous experience working in a client facing environment working with Two Way radio preferably with knowledge in P25, DMR, Tetra or understanding of Motorola technology (Mototrbo). 
  • Experience in a Technician/Service based role, with a track record of high-level customer service.
  • Excellent communication skills both written and verbal, with ability to clearly communicate to all levels of business. 
  • Exceptional critical thinking, problem solving, fault finding and decision making around client's needs to provide expert solutions in sometimes time critical circumstances.
  • Ability to mentor and guide learning and training on the team, Ie: Assist in the development of apprentices. 
  • Proven experience working at heights. 

In return CSE Crosscom can offer an excellent opportunity to grow your career, with continued growth of our business nationally, CSE is established as a market leader working with some of Australia's premium industry names. 

On top of:

  • Attractive renumeration package and benefits 
  • Vehicle – Fully equipped. 
  • Excellent personal development opportunities with training, education, mentorship and upskilling 
  • Career growth with a fast-growing company
  • Numerous employee benefits and HR resources
  • Excellent stability and long-term prospects with expansion of clients and services in every state. 

At CSE we are committed to creating a supportive and inclusive work environment where all employees can thrive, which are reflected in our values.

If you are a motivated and driven individual who is willing to put in the effort to succeed, we encourage you to apply.

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