Cloud Systems Administrator

4 weeks ago


North Sydney, Australia Shift Full time
Job Description

We currently have an exciting new opportunity for a Cloud Systems Administrator to join our Infrastructure and Operations team in our North Sydney office. The Cloud Systems Administrator will join a small team supporting our growing global team with triaging and resolving support tickets, deployment of hardware/software and help support a growing Azure infrastructure.

Main Responsibilities / Duties

  • Incident and Change Management: Participate in incident and change management processes, including logging
  • incidents, tracking their resolution, and communicating changes to relevant stakeholders.
  • User Support and Troubleshooting: Provide comprehensive support to internal operations and technical stakeholders, ensuring seamless workflow, excellent user experience and fast remediation.
  • Access Control and Identity Management: Manage user identities, permissions, and access controls within cloud environments.
  • Infrastructure Enhancement: Improve and maintain the local network and office infrastructure to support our dynamic environment.
  • System Maintenance and Updates: Regularly perform system maintenance tasks, including applying patches, updates and upgrades to cloud-based software and infrastructure.
  • Employee Lifecycle Management: Manage the onboarding and offboarding processes, ensuring a smooth transition for employees.
  • Collaborative Projects: Work closely with experts in Data, DevSecOps, and Security to achieve project goals and drive innovation.
  • Cloud SaaS Administration: Oversee and optimize cloud SaaS environments, ensuring efficiency and reliability.
  • Infrastructure Planning and Provisioning: Plan, execute and support Shift’s infrastructure needs during day-to-day operations, company strategy weeks and large on-site meetings.
  • Security and Compliance: Ensure that the cloud infrastructure adheres to security best practices and compliance requirements

Qualifications

Experience/Skills:

  • Providing help desk/support to a range of technical and non-technical users.
  • Managing technical operational infrastructure (office, printers, networking, WiFi, Audio and Visual equipment)
  • Proficiency in managing a range of mobile devices utilizing Microsoft Intune (Windows, MacOS, Android, iOS).
  • Experience with Azure Entra required.
  • Familiarity with Azure and its functionalities is a plus.
  • Strong technical troubleshooting abilities, particularly with cloud SaaS products and end-user devices.
  • Excellent interpersonal skills for effective communication with all stakeholders.
  • Ability to work independently and lead technical projects to completion.


Additional Information

  • Collaborative teams – a flat structure means everyone can learn from colleagues and senior leaders around the business.  

  • Be involved – come together with all of your colleagues every 100 days to share the product and technology roadmap and business strategy.  

  • Flexible working environment – we’re headquartered in North Sydney with state-based workplaces and offer a flexible work policy.  

  • Family support – industry leading 26 weeks paid parental leave.  

  • Varied workspaces – our office enables areas for collaboration, brainstorming and socialising as well as focus zones.

  • Range of benefits – supporting your physical, psychological and financial wellbeing.

 

You must be either an Australian or New Zealand Citizen or Permanent Resident to be considered for this role.



  • North Sydney, Australia Shift Full time

    Company DescriptionAt Shift, we’re business specialists dedicated to helping Australian SMEs take control of their cashflow, streamline trade terms and choose the right financial products.  We believe Australian businesses are the driving force behind our economy and are core to our communities. That’s why our business expertise, focus on...

  • Lead Cloud Consultant

    4 weeks ago


    Sydney, Australia Cloud Careers at Mantel Group Full time

    **About us** Mantel Group is an Australian-owned technology consulting business with capabilities across Cloud, Digital, Data & Security. Since our inception in November 2017, we have experienced remarkable growth across Australia & New Zealand and are honoured to be recognised as a Great Place to Work for 4 years in a row! We hire smart and talented...

  • Cloud Specialist

    4 weeks ago


    Sydney, Australia Preacta Full time

    Preacta are on the lookout for multiple AWS Cloud Engineers to join one of our awesome clients, who are growing their team and evolving their AWS platform. **Day to Day tasks will include**: - Provide day to day operations and management to the business in consuming Cloud services in a secure, repeatable, standardised, and compliant manner. - AWS...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our services that...


  • Sydney, Australia Firesoft People Full time

    IT System Administrator/Engineer We are a leading technology company specializing in providing advanced IT solutions and services. Our company has built a reputation for delivering cutting-edge infrastructure solutions to businesses worldwide. With a focus on innovation and excellence, we are committed to empowering organizations with reliable and...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    Amazon Web Services (AWS) is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    ABOUT USAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success....

  • Cloud Engineer

    4 weeks ago


    Sydney, Australia West Recruitment Full time

    - Exciting Tech Stack- High Performing environment- Well Known & Respected BrandYour new companyWest Recruitment is currently partnered with an instantly recognisable brand that is a leader in their industry. An Australian brand at the forefront of the market with exciting projects coming up including a very large on-prem to cloud migration.Your next roleOur...


  • Sydney, Australia Latitude IT Full time

    Collaborative, supportive, Values driven environmentGreat coffee (and a variety of tea) and fresh fruitAvoid the traffic: we are outside the CBD and close to public transportStrong focus on Azure cloud functions, features & operationsWork for a leading National Enterprise brand in the marketExcellent work flexibility and hybrid working on offerWorking in the...


  • Sydney, Australia Michael Page Full time

    About Our Client A prestigious Public sector institution Job Description Deploy, configure, manage, and monitor network devices and solutions both on-premises and within the Azure cloud. Perform maintenance patching activities as required. Deploy and manage network hardening concepts across a range of networking technologies both on premise and...

  • DBA RDS

    2 weeks ago


    Sydney, Australia Avance Consulting Full time

    Purpose:A DBA (Database Administrator) specializing in RDS (Relational Database Service), and Object-Oriented Cloud is responsible for managing and optimizing database systems in a cloud environment. Their role involves designing, implementing, and maintaining database solutions using RDS platforms, such as Amazon RDS or Microsoft Azure SQL Database. They...


  • Sydney, Australia Tyroola PTY Ltd Full time

    About You. You have demonstrable experience in the following: Configuration and administration of Cloud Infrastructure ( Digital Ocean, AWS, Linux, NginX ) HAProxy Puppet or Salt Scripting ( Bash/Shell , Python, Ruby, PHP ) Management of SQL/NoSQL databases ( PostgresSQL, MySQL, MongoDb, Redis, Elasticsearch etc.) Monitoring systems ( New...


  • Sydney, Australia West Recruitment Full time

    - Salary up $130,000 + Super- Techie role only dealing with other MSP techies - No end customer support!!- 100% remote!! - All equipment providedAbout Your New EmployerWest Technology is proud to be partnering with an innovative Aussie cloud service provider that is currently in a massive growth phase. They are looking for a level three system administrator...


  • Sydney, Australia Michael Page Full time

    Amazing opportunity to work at the forefront of a really exciting project Collaborative and friendly teamAbout Our ClientA prestigious Public sector institutionJob DescriptionDeploy, configure, manage, and monitor network devices and solutions both on-premises and within the Azure cloud. Perform maintenance patching activities as required. Deploy and manage...


  • North Sydney, Australia Amazon Corporate Services Pty Ltd Full time

    Amazon Web Services Direct Connect is a unique software defined network that provides customers with a dedicated network connection from their on-premise network to the cloud. Building and scaling the largest customer facing network in the world comes with unique challenges, and we are always looking for solid engineers to assist us in this endeavor. We’re...


  • North Ryde, Australia Oracle Full time

    About Oracle APAC ISV Business Oracle APAC ISV team is one of the fastest-growing and high-performing business units in APAC, serving a broad range of customers across the APAC region. ISVs are at the forefront of today's fastest-growing industries. Much of this growth stems from enterprises shifting toward adopting cloud-native ISV SaaS solutions. This...


  • North Sydney, Australia Amazon Web Services Australia Pty Ltd Full time

    Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a...

  • Cloud Deals Director

    2 weeks ago


    North Sydney, Australia Splunk Inc Full time

    In this role you will develop an expert understanding of Splunk buying programs, cloud sales motion, and metrics. You will manage Order Doc process from end to end, negotiate directly with customers, facilitate internal back end partners, facilitate cloud deal sizing, manage usage of DSG. You must have quota carrying...