Workplace Support Services

4 weeks ago

Sydney, Australia AMP Full time
  • Be part of a high performing team
  • Location: Sydney
  • Initial 3 months contract

The opportunity

The Workplace Support & Services Coordinator manages and triages inbound requests from the business and subtenants. This includes full lifecycle management of maintenance and repair requests, from raising vendor work orders, verification of work, through to invoice processing. This role is ideal for someone with office management or junior facilities management experience looking for the opportunity to gain experience their knowledge and learn in a top tier CBD location. 

About the role:

  • Assign, complete & approve invoices for Work-Orders raised in the Property Assist portal as they arise.
  • Book in services at QQT using the MobileDoc app. 
  • Review/check main Preventative Maintenance items as they are completed. 
  • Liaise with Vendors to complete tasks and coordinate schedules.
  • Inbox management of the Workplace Experience inbox, assisting with general enquiries 
  • Review reports issued by Vendors triage to FMs for review & file. 
  • File management – Share drive document management. 
  • Work with other Business units to close out enquiries I.e. Appspace, technology etc.
  • Provide overview & or insight during team check ins.
  • Post on Workplace upcoming events, building issues & or other building Specific items.
  • Support the Workplace Facilities Managers to optimise the Tenancy and building facilities.
  • Ensure compliance with all security and safety standards and protocols. 
  • The management and reporting of incidents, repairs & maintenance.

Job specific capabilities required:

  • Intermediate skills of 0365
  • Excellent written, numerical, and verbal skills to communicate with vendors, senior leadership, and customers.

About you:

  • Experience in facilities management or coordination is desirable but not essential. 
  • Demonstrated ability to manage relationships with a focus on customer service and a solution mindset.
  • Strong written and verbal skills
  • Strong analysis and critical thinking skills.
  • Team focused and initiative-taking.

Working at AMP

We are transforming our business. We are looking for people with courage, accountability and integrity who inspire the same in others. If you are comfortable challenging the status-quo and perform at your best in an evolving and complex environment - we need you.

Wellbeing & Benefits

We invest in the health, wellbeing, and development of all our people including our contingent professionals, by offering a range of great benefits to support you be your best, professionally, and personally:

  • Finance & investment assistance and opportunities.
  • Salary packaging and novated vehicle leases
  • Employee Assistance Program – Benestar.
  • Access to discounted health and wellbeing initiatives through Medibank.
  • Access to a range of discounted offerings via an extra’s benefits program.
  • Networking / professional development opportunities and events

We review applications as soon as we receive them and if we find our ideal person, we may close the role earlier than the advertised close date. If you are serious about expanding your skills with AMP as a contingent professional, then please click on the apply link.

Agencies should note that unsolicited resumes will not be accepted for this position and AMP will not pay any fees related to resumes that are submitted directly to hiring managers and not through our approved process. Where appropriate, the AMP Team will work with our preferred panel of agencies to source candidates for roles.

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