![Brickworks Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service Representative
3 weeks ago
Brickworks is seeking a dedicated Customer Service Representative to join our team at the Fyshwick Design Centre.
As a Customer Service Representative, you will be the face of Brickworks, providing exceptional service across multiple channels, face-to-face at our Design Centre, via phone, and email.
Reporting to the Area Manager, your key responsibilities will include:
•Customer Interaction: Deliver high-quality service to internal and external customers.
•Sales Support: Handle sales enquiries, coordinate client appointments for colour selection, and process orders, credits, and returns.
•Product Knowledge: Maintain an up-to-date understanding of our diverse range of building products.
•Workplace Excellence: Keep work areas, displays, and the office neat and presentable.
•Logistics: Operate the forklift to manage stock, with training available for the right candidate.
•Inventory Management: Ensure brick samples are regularly re-stocked.
What We’re Looking For:
•Customer Service Experience: Prior experience in a similar role is essential.
•Forklift Licence Preferred: but not required as training can be provided.
•Availability: Ability to work on Saturdays.
•Skills: Strong time management, attention to detail, and organisational skills.
•Attitude: A positive attitude and strong work ethic are crucial.
•Education: A tertiary qualification in a related discipline is preferred but not mandatory.
Why join us?
•Charitable Partnership : Proudly support Children’s Cancer Institute (CCI).
•Inclusivity: We value diversity and maintain an inclusive workplace.
•Family Support: Enjoy our company parental leave scheme.
•Employee Benefits: Join the Brickworks Employee Share Plan (for eligible employees).
•Recognition: Celebrate success with Employee of the Year and Values Recognition Programs.
•Growth: Ongoing education, training, and career progression opportunities for all employees.
•Support: Access support programs for you and your family through our EAP provider.
•Discounts: Product Discounts are provided for staff and family and friends of staff.
Who we are
Brickworks is one of Australia’s largest and most diverse building material manufacturers, housing some of Australia’s best-known building material brands.
With a broad product portfolio including clay bricks & pavers, concrete masonry blocks, retaining wall systems, stone, roof tiles, and timber battens; Brickworks operates manufacturing and sales facilities across Australia and North America, being uniquely placed to service the demands of the building industry.
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