Student Experience Officer

1 month ago

Canberra, Australia University of Canberra College Full time

Are you passionate about transforming lives through education?

Can you help us create a positive and enriching student experience?

Are you looking to join a team who values respect & collaboration?

Join our team at University of Canberra College, where we are committed to creating a positive and enriching student experience that fosters growth and success.

As our Student Experience Officer, you will be the primary point of contact for our students and responsible for creating an environment that is inclusive, supportive and vibrant. You will be creative and innovative, constantly seeking new ways to enhance the student experience and create opportunities for student engagement. Your excellent communication skills will help foster positive relationships with students from all backgrounds.

About the role:

As the Student Experience Officer, you will work as part of a team to deliver services that support the academic experience and overall well-being of students. The role is responsible for providing high quality administrative and services support and designing a range of events, orientations and student engagement programs. This role involves collaborating with academic departments, faculty, and administrative staff to ensure the successful implementation of programs to support student engagement and success.

This role is required to work on site on a full-time basis.

The person we seek will bring the following skills and experience to this role:

The successful candidate will demonstrate excellent communication skills, event management expertise, high level administration skills and a warm and engaging demeanour. They will champion customer service skills with great communication and a have a desire to help students and other key stakeholders, while modelling the vision and values of the College and university.

  Key skills and experience will include:

  • Previous experience in the higher education sector in an administrative & student engagement role.
  • Event management, ideally in an education sector, or the ability to understand the requirements of event management in the higher education context.
  • Understanding of key legislation, policies, and procedures relevant to international students.
  • Understanding of the challenges faced by students participating in alternative pathways to tertiary education, including the complex nature of the international student experience.

Qualifications

  • A diploma or higher (or, in lieu, at least three years’ relevant experience) relating to administration, events management, education, student welfare, business or international relations.
  • Currently holds or ability to obtain a WWVP card.
  • Australian working rights.

 What we can offer you:

  • Competitive salary and benefits.
  • Positive team environment.
  • A commitment to your professional growth and progression.

About Us

UC College is a Joint Venture between the University of Canberra and Navitas, based on the University’s campus. UC College is committed to making quality university education accessible to everyone. The College specialises in preparing both Australian and international students for study at the University of Canberra.

The University of Canberra is a university for the professions, dedicated to providing immersive student experiences focussed on employability outcomes. The University has been recognised as the fastest rising university in Australia and one of the fastest in the world (QS, 2021), ranked in the world’s top 20 young universities by the Times Higher Education Young University Rankings (2020) and ranked number one in the ACT for full-time employment and starting salary for undergraduate and postgraduate students in the Good Universities Guide (2021).

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. The organisation creates life-changing opportunities to learn by delivering an extensive range of educational services to over 80,000 aspirational students across a global network each year.

Navitas has 4 divisions:

  • University Partnerships Australasia (which the UC College Joint Venture is a part of)
  • University Partnerships North America
  • University Partnerships Europe
  • Careers and Industry

Diversity and Inclusion

UC College promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.

We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.

How to apply

Please apply online to lodge your application successfully. Please provide a cover letter or your application maynot be considered. For enquiries about the role, please contact Lisa Parolin on lisa.parolin@canberra.edu.au

To our agency partners – thank you for your interest however, we will not be accepting unsolicited applications and we do not require support for this role, at this stage.

Extra information

By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers

  • Student Experience Officer

    2 months ago

    Canberra, Australia Navitas Full time

    **Are you passionate about transforming lives through education?** **Can you help us create a positive and enriching student experience?** **Are you looking to join a team who values respect & collaboration?** Join our team at University College Canberra, where we are committed to creating a positive and enriching student experience that fosters growth...

  • Student Experience Officer

    2 months ago

    Canberra, Australia Navitas Full time

    **Are you passionate about transforimg lives through education?** **Can you help us create a positive and enriching student experience?** **Are you looking to join a team who values respect & collaboration?** Join our team at University College Canberra, where we are committed to creating a positive and enriching student experience that fosters growth and...

  • Student Experience Officer

    1 month ago

    Canberra, Australia Navitas Full time

    **Are you passionate about transforming lives through education?** **Can you help us create a positive and enriching student experience?** **Are you looking to join a team who values respect & collaboration?** Join our team at University of Canberra College, where we are committed to creating a positive and enriching student experience that fosters growth...

  • Student Administration Officer

    3 days ago

    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer Grade 5 (Administration) **Salary package**:$79,334 - $86,545 per annum plus 17% superannuation **Term**:Full time, Continuing - Friendly, collaborative team - Opportunity to interact with students - Interesting and challenging work in a fast-paced environment **Position Overview** The Student Administration Officer works...

  • Student Administration Officer

    1 week ago

    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 5 (Administration) **Salary package**:$79,334 - $86,545 per annum plus 17% superannuation **Term**:Full-Time, 2 x Continuing, 1x Fixed Term (up to 9 months) - Fantastic opportunity to work in a vibrant and engaging team - Be a part of improving student experience - Support student administration through the full student...

  • Student Central Officer

    2 months ago

    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 5 (Administration) **Salary package**:$79,334 - 86,545 plus 17% superannuation **Term**: Full time, Continuing (multiple positions) **Position overview** The Division of Student Administration and Academic Services (DSAAS) is within the Deputy Vice-Chancellor (Academic) Portfolio. DSAAS is responsible for the administrative...

  • Student Central Officer

    2 months ago

    Canberra, Australia Australian National University Full time

    551754 - Canberra / ACT, ACT, Australia, 2601 - Continuing - Closing on: Jul 5 2023 - Position Description **Classification**:ANU Officer 5 (Administration) **Salary package**:$77,399- $84,434 plus 17% superannuation **Term**:Full time, Continuing **Position overview** The Division of Student Administration and Academic Services (DSAAS) is within the...

  • Student Development Officer

    2 weeks ago

    Canberra, Australia Australian National University Full time

    551184 - Canberra / ACT, ACT, Australia, 2601 - Continuing - Closing on: Jun 4 2023 - Position Description **Classification**:ANU Officer 6/7 (Administration) **Salary package**:$86,960 - $100,098 per annum plus 17% superannuation **Terms**: Full time, Continuing **Position overview** The Student Development Officer, ANU+ is a member of the Engagement and...

  • Student Administration Officer

    2 weeks ago

    Canberra, Australia Australian National University Full time

    552261 - Canberra / ACT, ACT, Australia, 2601 - Continuing - Closing on: Aug 20 2023 - Position Description **Classification**: ANU Officer Grade 5 (Administration) **Salary package**: $77,399 - $84,434 plus 17% superannuation per annum **Terms**:Full Time, Continuing **Position overview** The Division of Student Administration and Academic Services...

  • Student Services Officer

    2 weeks ago

    Canberra, Australia Australian National University Full time

    **Classification**: ANU Officer Grade 5 (Administration) **Salary package**: $74,782 - $81,579 per annum plus 17% superannuation **Terms**: Full Time, Fixed Term (up to 12 months) - Play an active role in achieving success for the Team by providing a high level of service to CBE students and staff. - Support student mobility and exchange initiatives with the...

  • Student Administration Officer

    2 months ago

    Canberra, Australia Australian National University Full time

    **Classification**: ANU Officer Grade 5 (Administration) **Salary package**: $74,782 - $81,579 plus 17% superannuation **Term**: Continuing, Full time - Fantastic opportunity to support Higher Degree Research Students achieve their goals - Be a part of Australia’s #1 university - Work in a beautiful campus environment on the city’s doorstep **About...

  • Student Administration Officer

    1 month ago

    Canberra, Australia Australian National University Full time

    **Classification**: ANU Grade Officer 5 (Administration) **Salary package**: $77,399 - $84,434 per annum plus 17% superannuation **Terms**: Full time, Continuing - An exciting opportunity to provide high level administrative. - A fast-paced, creative work environment with a great team environment. - Work in a supportive and positive environment with...

  • Student Learning Officer

    2 weeks ago

    Canberra, Australia Navitas Full time

    **About the role**: The Student Learning Officer is responsible for providing high quality administrative and services support across a broad range of academic and student services. This role involves collaborating with academic departments, faculty, and administrative staff to ensure the successful implementation of programs to support student engagement...

  • Student Administration Officer

    2 weeks ago

    Canberra, Australia Australian National University Full time

    **Classification**:ANU Officer 5 (Administration) **Salary package**:$79,334 - $86,545 plus 17% superannuation **Term**:Full, Continuing - Support delivery of exciting student mobility opportunities in collaboration with academic staff - Work closely with students to plan their studies and help them achieve their goals - Support mobility and scholarship...

  • Student Leaders

    4 weeks ago

    Canberra, Australia Australian National University Full time

    **Classification**: ANU Officer 2/3 (Administration) **Salary package**: $41.00 - $48.91 hourly rate plus 12.5% superannuation **Terms**:Casual Professional **Position overview**: The Student Life Student Casual is a member of the Student Life team within the University Experience portfolio under the Deputy Vice-Chancellor Academic. There are two Student...

  • International Student Recruitment Officer

    2 weeks ago

    Canberra, Australia Australian National University Full time

    **Classification**: ANU Officer 6/7 (Administration) **Salary package**: $89,134-$102,600 per annum plus 17% superannuation **Terms**: Full time, continuing **Position Overview** The International Strategy and Future Students (ISFS) Division brings together brand (identity), international and domestic recruitment, strategy, market research, marketing,...

  • Student Administration Officer

    3 weeks ago

    Canberra, Australia Australian National University Full time

    551287 - Canberra / ACT, ACT, Australia, 2601 - Continuing - Closing on: Jun 18 2023 - Position Description **Classification**:ANU Officer Grade 5 (Administration) **Salary package**:$77,399 - $84,434 per annum plus 17% superannuation **Terms**: Full time, Continuin **Position overview** The Research School of Finance, Actuarial Studies and Statistics...

  • Head of Student Life

    2 months ago

    Canberra, Australia UNSW Canberra Full time

    **Job no**: 522696 **Work type**: full time **Location**: Canberra, ACT **Categories**: Professional Leadership, Management **Head of Student Life & Experience, UNSW Canberra** **Employment type**: Full time, 35hrs **Duration**: Continuing **Remuneration**: Level 10 - Total remuneration package **Location**: Canberra, Australian Capital...

  • Head of Student Life

    2 months ago

    Canberra, Australia University of New South Wales Full time

    **Job no**: 522696 **Work type**: full time **Location**: Canberra, ACT **Categories**: Professional Leadership, Management **Head of Student Life & Experience, UNSW Canberra** **Employment type**: Full time, 35hrs **Duration**: Continuing **Remuneration**: Level 10 - Total remuneration package **Location**: Canberra, Australian Capital...

  • Student Administration Officer

    2 weeks ago

    Canberra, Australia Australian National University Full time

    550863 - Canberra / ACT, ACT, Australia, 2601 - Fixed Term - Closing on: May 10 2023 - Position Description **Classification**:ANU Officer 5 (Administration) **Salary package**:$77,399 - $84,434 per annum plus 17% superannuation **Terms**:Full Time, Fixed Term (up to 6 months) **About Us** The ANU College of Asia & the Pacific (CAP) leads intellectual...