Director Business Service Centre

3 weeks ago


Box Hill, Australia Eastern Health Full time

Director – Business Service Centre

  • Permanent Full Time with monthly day off + 5 weeks annual leave
  • Box Hill Hospital (close to shops & cafes)
  • Great leadership opportunity

Eastern Health

Eastern Health is one of Melbourne’s largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, including maternity, palliative care, mental health, drug and alcohol, residential care, community health and state-wide specialist services to people and communities that are diverse in culture, age, socio-economic status, population and healthcare needs.

About the role

The business service centre is the hub that provides high standards of customer service to our staff, visitors and patients as they enter the Eastern Health premises. This leadership role will plan, coordinate and manage the every day to day operations of the business service team including but not limited to the contact centre, managing reception desks across multiple sites, building and system accesses and duress systems.

About you

To be successful in this role you will possess:

  • Experience in leading an acute health service or business related position 
  • Relevant qualifications in management/business
  • Highly developed interpersonal and leadership experience
  • A strong commitment to high quality care
  • The ability to work as part of a diverse team.
  • Excellent communication and organisational skills

Please refer to the attached position description for further details of the role.

Vaccination against infectious disease is a mandatory requirement of this role.  An offer of employment is conditional on you providing evidence that you are currently vaccinated against COVID-19 with booster & Influenza, prior to commencing employment.

What we offer

Eastern Health offers a variety of fantastic Employee Benefits, view the extensive range here

  • Diverse and engaging career opportunities
  • Friendly & supportive team
  • Flexible working hours
  • Salary packaging options
  • Career progression in our teaching hospitals

Next Steps

If you believe you have the ability to make a difference in this rewarding industry, apply today

Please note: 

  • All applications must be submitted online via E-Mercury
  • All appointments are made subject to a satisfactory Fit2Work Check, where preferred candidates will be required to complete a Criminal History Check at the expense of Eastern Health.
  • You must have Australian work rights to apply for this position.
  • Recruitment agency applications will not be accepted.

Eastern Health is a child safe organisation, committed to promoting the wellbeing and cultural safety of Aboriginal children, children with disabilities and all children in their diversity.

Eastern Health is committed to creating a diverse and inclusive environment that welcomes and values all people. We recognise that diversity is essential in ensuring Eastern Health provides the best service to its consumers.

Aboriginal and Torres Strait Islander peoples, those from the LGBTIQ+ community, people living with disability and those from a culturally and linguistically diverse background, are strongly encouraged to apply. Those seeking support in submitting an application are welcome to contact the hiring manager listed or feel free to contact the Talent Acquisition team.

For additional resources for Aboriginal and Torres Strait Islander applicants click here: Aboriginal Health | Eastern Health 

Values in Action: Respect for all | Safe always | Partnering in care | Learning and improving every day

**Please note applications will be screened upon receipt and advertising may close prior to the closing date.**



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