Management Trainee

4 weeks ago


Parkville, Australia Genpact Full time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of ManagementTrainee - Customer CareCredit Assessment

We are looking for a Candidate with experience in home lending who would be responsible for credit verification/assessment processes and adhering to lending policies to ensure that an acceptable level of risk is maintained to enable an unconditional approval.

Responsibilities

Managing workflow from a central queue in a timely manner

Completing credit verification checks (income, General Living expenses, NCCP requirements, security and others) to ensure application input is meeting the Bank policies and responsible lending requirements

Managing the end-to-end assessment of the lending process through to decision 

Preparation of files and ensuring all required documentation is included in submissions

Understand key requirements of credit to ensure lending applications are completed in line with bank policies

Understanding of computer systems to ensure records accurately reflect customer position

Work with Credit team to ensure objectives are met in timely manner

Understand key requirements of credit to ensure lending applications are completed in line with Bank policy

Adherence to compliance regulations and manage any potential risks 

Contribute to process improvement and quality framework 

Liaise with third party brokers, clients and stakeholders

Getting results that help our customers achieve their financial lifestyle goals 

Qualifications we seek in you

Minimum Qualifications / Skills

Graduate/ Bachelor’s/Equivalent

Preferred Qualifications/ Skills

Tertiary education within business/financial services

Prior experience in Retail Banking/Mortgage or Finance industry

Highly Proficient in working on MS Office suite.

Strong written and verbal communication skills

Excellent Interpersonal skills

Excellent analytical and problem-solving skill

Good conceptual knowledge and strong exposure to Banking Mortgage Operations

Proficient in working in an agile environment and demonstrate high attention to detail 

Capable of working independently on managing their respective portfolios and delivering it within their stipulated timelines 

Capable of assisting the management by providing process improvement ideas to reduce waste and improve efficiency of the process



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