Group, Conference

3 weeks ago


Perth, Australia Hilton Hotels Full time

JOB DESCRIPTION

Groups, Meetings & Events Coordinator

DoubleTree by Hilton Perth Northbridge

DoubleTree by Hilton prides itself on the little details that have a big impact. That's why our team members around the world strive every day to bring each guest the special comforts and acts of kindness that are unique to the brand - starting with our signature warm DoubleTree cookie welcome. The DoubleTree by Hilton unique Brand Hospitality of CARE (Create A Rewarding Experience) is a primary reason we have been consistently recognised for our commitment to building a culture of service.

As Groups, Meetings & Events Coordinator you will be a key person who supports and coordinates for all things related to these business segments by working closely with GM&E team members and other departments. 

Reporting to the Cluster Commercial Director, key responsibilities of this role are these following, but not limited to:

  • The event ambassador and point of contact 
  • Customer service
  • Group and accommodation reservation
  • Event, conference and meeting administration and management 
  • Quality assurance including site inspections and menu tastings 
  • Client management and business development including clients meet and greet
  • Quality Assurance
  • Internal and external stakeholders' liaison
  • Profitability and achieve sales targets, accurately forecasting revenue
  • Teamwork and communication

As part of our team, you can expect to receive: an exclusive food & beverage and accommodation discounts, career development planning and opportunities, and an investment in your well-being to include flexible working arrangements that support you in making space for what matters most.

About you:

  • Previous experience groups, conference and event administration or coordination.
  • Excellent verbal, written and presentation skills with great attention to detail
  • Advanced capability within Microsoft Suite programs.
  • Proven organisational and planning skills
  • Great salesmanship with passion for success 
  • Ability to work under pressure at all times, manage competing priorities and meet deadlines.
  • A degree or certification in hospitality, tourism, event management or another relevant business field would be advantageous. 

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