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2 months ago
DoubleTree by Hilton Perth Northbridge
DoubleTree by Hilton prides itself on the little details that have a big impact. That's why our team members around the world strive every day to bring each guest the special comforts and acts of kindness that are unique to the brand - starting with our signature warm DoubleTree cookie welcome. The DoubleTree by Hilton unique Brand Hospitality of CARE (Create A Rewarding Experience) is a primary reason we have been consistently recognised for our commitment to building a culture of service.
As Groups, Meetings & Events Coordinator you will be a key person who supports and coordinates for all things related to these business segments by working closely with GM&E team members and other departments.
Reporting to the Cluster Commercial Director, key responsibilities of this role are these following, but not limited to:
- The event ambassador and point of contact
- Customer service
- Group and accommodation reservation
- Event, conference and meeting administration and management
- Quality assurance including site inspections and menu tastings
- Client management and business development including clients meet and greet
- Quality Assurance
- Internal and external stakeholders' liaison
- Profitability and achieve sales targets, accurately forecasting revenue
- Teamwork and communication
As part of our team, you can expect to receive: an exclusive food & beverage and accommodation discounts, career development planning and opportunities, and an investment in your well-being to include flexible working arrangements that support you in making space for what matters most.
About you:
- Previous experience groups, conference and event administration or coordination.
- Excellent verbal, written and presentation skills with great attention to detail
- Advanced capability within Microsoft Suite programs.
- Proven organisational and planning skills
- Great salesmanship with passion for success
- Ability to work under pressure at all times, manage competing priorities and meet deadlines.
- A degree or certification in hospitality, tourism, event management or another relevant business field would be advantageous.
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