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Level 1 Desktop Support
3 weeks ago
- Gladesville Office (5 days onsite)
- Up to $450 per day
- Parking Available on site
- Initial 4 week contract
A facilities management business is currently seeking a Level 1 Desktop Support Technician to join their team with an immediate start on an initial 4 week contract with the possibility of extension.
Role and Responsibilities:
- Troubleshoot and resolve common desktop and software issues (e.g., network connectivity, password resets, software installation)
- Diagnose and escalate complex issues to senior IT staff
- Provide clear and concise technical guidance to end-users
- Document support interactions and solutions
- Maintain a positive and helpful attitude
To be successful in this role you will have:
- Experience in a technical support role (or similar)
- Strong understanding of the Microsoft Stack (Windows, Office etc.)
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Additional Information:
- Work Environment: Collaborative and close-knit team with a familial atmosphere.
- Company Culture: Family vibe business with a positive and open attitude, focusing on a cultural shift.
- Working Hours: standard 9-5, 5 days on site
- Interview Process: 1 stage interview process
If this role sounds like something you would be interested in, please APPLY NOW
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