Patrol Area Manager

1 month ago

Noble Park, Australia RACV Full time
  • Melbourne, Victoria | RACV Automotive Services Head Office Noble Park
  • Permanent Full Time | Hybrid Working (2 days in office/3 days on road)
  • A Competitive Salary | Discounts on Selected RACV Products

Great things start here

RACV is an organisation that’s broader and bigger than you think – beyond the trusted roadside assistance and insurance lines, and significant portfolio of Leisure products including RACV Resorts., RACV is also one of the biggest installers of Solar energy in Victoria, and it’s a much broader organisation outside of the RACV brand and outside of Victoria with numerous Australian and international subsidiaries and associates. At its core, RACV is the largest member organisation in Victoria, and we’re trusted to be there for our over 2 million members.

About the Opportunity

The Patrol Area Manager - Metropolitan Emergency Roadside Assistance (MERA) position is responsible for the leadership and efficient and effective delivery of Emergency Roadside Assistance within a designated area of metropolitan Melbourne. The position will include leading and managing remote workforce teams which will include direct employees and service providers.  

The Patrol Area Manager - MERA is also responsible for providing support to the department Manager in the areas of business analysis and reporting, process improvement and project implementation, as well as the achievement of the department budgets and objectives.  

As Emergency Roadside Assistance is a 24/7 operation, it is an expectation that the Patrol Area Manager – MERA will be available for issue escalation and resolution outside of hours on a business needs basis. 

Come along for a new journey

You’ll be instrumental in ensuring our Team delivers exceptional service. Here’s a glimpse of what you’ll be doing:

  • Manage and lead Emergency Roadside Assistance operations to ensure RACV standards for expertise and the delivery of exceptional services are met. 
  • Ensure that the local area and department budgets are achieved in line with business planning allocation 
  • Ensure department initiatives and change management projects are implemented within time and budget  
  • Recruit, train, motivate, develop and lead a highly engaged and motivated team within your designated area 
  • Ensure business area's employees are highly motivated, productive and engaged with the organisation and department vision, values and objectives 
  • Recognise potential within individuals and foster a continuous improvement environment to contribute to the strategic objectives of the department 
  • Champion and lead organisational cultural development in a fast paced and changing environment 

What you’ll need to be successful

  • 3+ years leadership experience  
  • Exceptional relationship development and performance management skills.
  • Analytical and detail orientated.  
  • Persuasive professional written and verbal communication with the ability to communicate at all levels.  
  • Adaptive and resourceful in problem solving. 
  • Exceptional change management.  
  • Customer relationship management. 
  • Internal and external business environment appreciation and management.  
  • Detailed awareness and management of OHS compliance systems and processes to ensure internal and external compliance and continual improvement of OHS results. 
  • Quality systems and process management. 
  • Excellent time management skills. 
  • Automotive knowledge desirable

There’s so much on offer when you join RACV with benefits including

  • Our flexible and informal work environment helps bring balance between work and home.
  • Generous discounts on home and car insurance policies and RACV roadside care
  • Club Membership and great discounts across all RACV resorts
  • Discounts from corporate partners that are updated monthly.

Our difference

At RACV, we believe that maintaining a diverse and inclusive workplace is an important element in our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Application Process

You can learn more about the RACV at careers.racv.com.au

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Submit your CV via the link below.

Note for Recruitment Agencies/Search Firms

This role is being managed by RACV Talent Acquisition and we will not accept unsolicited resumes/applications/candidate profiles from Recruitment Agencies/Search Firms. Please do not forward content to our job posting email addresses or RACV employees. RACV is not responsible for any fees and/or will not be held liable for any privacy or data breaches related to unsolicited resumes/applications/candidate profiles.

How to apply:

  • Click Apply Now and log in to your Candidate Profile
    • If required, click Forgot your password to receive a link to reset
  • If you have not previously registered:
    • Click Create an account to apply for our career opportunities; or
    • Click Apply Now and create your Candidate Profile as part of your application

  • Patrol Area Manager

    1 month ago

    Noble Park, Australia RACV Full time

    Melbourne, Victoria | RACV Automotive Services Head Office Noble Park - Permanent Full Time | Hybrid Working (2 days in office/3 days on road) - A Competitive Salary | Discounts on Selected RACV Products **Great things start here** RACV is an organisation that’s broader and bigger than you think - beyond the trusted roadside assistance and insurance...

  • Patrol Area Leadership Position

    1 month ago

    Noble Park, Victoria, Australia RACV Full time

    About the RoleThe Patrol Area Manager - Metropolitan Emergency Roadside Assistance (MERA) position is responsible for leading and managing Emergency Roadside Assistance operations within a designated area of metropolitan Melbourne.This role involves leading a remote workforce team, which includes direct employees and service providers, to ensure the...

  • Area Manager

    6 months ago

    Horsley Park, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor’s Degree from an accredited university or equivalent qualification, - Working experience in Operations, Supply Chain/Logistics, or a related field, - Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships, - Demonstrate ability in problem-solving and analytical...

  • Area Manager

    6 months ago

    Horsley Park, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor’s Degree from an accredited university or equivalent qualification, - Working experience in Operations, Supply Chain/Logistics, or a related field, - Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships, - Demonstrate ability in problem-solving and analytical...

  • Area Manager

    6 months ago

    Macquarie Park, Australia EcoLab Full time

    **About the role**: As an Area Manager at Nalco Water Light, you will have the chance to make a significant impact. You will be responsible for overseeing a dedicated team of professionals in NSW, guiding them towards success and fostering their growth. Your people skills will be crucial in driving team performance, maintaining high standards, and achieving...

  • Area Manager, Operations

    6 months ago

    Horsley Park, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor’s Degree from an accredited university or equivalent qualification, - Working experience in Operations, Supply Chain/Logistics, or a related field, - Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships, - Demonstrate ability in problem-solving and analytical...

  • Operations Area Manager

    6 months ago

    Horsley Park, Australia Amazon Commercial Services Pty Ltd Full time

    Bachelor’s Degree from an accredited university or equivalent qualification, - Working experience in Operations, Supply Chain/Logistics, or a related field, - Experience as a manager, involving sizable teams; you’re a natural at motivating others around you and building strong relationships, - Demonstrate ability in problem-solving and analytical...

  • Area Manager, Operations

    6 months ago

    Hensley Park, Australia Amazon Commercial Services Pty Ltd Full time

    We’re seeking for experienced Operations Area Manager's to join our Customer Fulfillment team for the launch of our new Fulfillment Center in Horsley Park.As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within the Fulfillment Center...

  • Area Sales Manager

    6 months ago

    Kings Park, Australia Veritas Recruitment Pty Ltd Full time

    **Work Type**: - Permanent - Full Time**Work Mode**: - On-site**Industry**: - Sales**Location**: - Kings Park - New South Wales**Salary**: $90,000.00 - $95,000.00 Yearly **Reference**: - BH-26191**About the Role**: Our client is seeking a dynamic and passionate Area Sales Manager to join the team at our client's National Support Office. As the Area...

  • Financial Reporting Manager

    3 weeks ago

    Noble Park, Victoria, Australia Nationwide Group Full time

    About the Role:Nationwide Group is seeking a highly skilled Senior Financial Accountant to join its innovative finance team.As a key member of the team, you will play a pivotal role in ensuring the accuracy and timeliness of financial reporting. You will also be responsible for managing, mentoring and providing leadership to 2 AP officers.The successful...

  • Area Sales Manager

    6 months ago

    Arndell Park, Australia Veolia Environmental Services Full time

    **The Opportunity**: Veolia ANZ is seeking an Area Sales Manager to join our Environmental Services team based in Arndell Park 2148. This position is a hybrid role where you will be responsible for managing and maintaining existing customer accounts whilst focusing on growing new business segments. This role would suit a motivated, customer focused...

  • Childcare Area Manager

    6 months ago

    Melrose Park, Australia Mini Masterminds Full time

    **About the Role** The operational role will drive the roll out of new centres and the implementation of our processes and procedures. **Key responsibilities include yet are not limited to**: - Ensure the centres operate within the centres policies and procedures along with licensing, legislation & regulations requirements. - Maintain & develop positive...

  • Nsw Area Manager

    6 months ago

    Macquarie Park, Australia Coles Supermarkets Full time

    From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you’ll really see the difference your work makes every day. Whether you’re in a distribution centre, a bakery, in-store or on the road, you’re an important part of an Aussie icon at the heart of the nation. **About the Role**: Our Coles Services...

  • Area Sales Manager

    3 weeks ago

    Bentley Park, Queensland, Australia ChampionX Full time

    Job DescriptionWe are seeking a highly skilled and experienced Area Sales Manager to join our team in Perth, Australia. As an Area Sales Manager, you will be responsible for leading and managing a team of sales professionals to drive business growth and revenue expansion in the region.Key Responsibilities:Develop and execute regional sales strategies to...

  • Area Cleaning Team Manager

    6 days ago

    Parramatta Park, Queensland, Australia Ventia Full time

    About Ventia's NSW Schools ContractVentia's NSW Schools contract is proud to deliver quality cleaning services in public schools, catholic schools and government facilities across various regions. Our team is excited to be hiring newly created Area Cleaning Supervisors & Assistant Cleaning Supervisors to join our fresh onboarding & training program.This role...

  • Operations Area Manager

    4 weeks ago

    Horsley Park, Australia Amazon Full time

    DESCRIPTIONHere at Amazon we are currently seeking for experienced Operations Area Manager's to join our Customer Fulfillment team at our brand new Fulfillment Center in Horsley Park.As an Operations Area Manager, you'll be directly responsible for leading and developing a team of Section Managers and their direct reports in one of the following areas within...

  • Area Supervisor

    6 months ago

    Export Park, Australia Konecranes Full time

    At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name - people committed to providing our customers with lifting equipment and services that lift their businesses. Everything we do, we do with passion and drive._ - We believe diversity drives business success and is the foundation for our growth. We...

  • Junior Property Manager Ryde Area

    6 months ago

    Macquarie Park, Australia Gough Recruitment Full time

    This is an exciting opportunity for an Assistant Property Manager to work within a leading agency that manages the some of most exclusive properties in the Ryde area. Supporting a Senior Property Manager with a plethora of experience, this role will be varied and busy, allowing you to have exposure to the entire property management process. With a fun and...

  • Area Operations Supervisor

    4 weeks ago

    Horsley Park, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a skilled Area Operations Supervisor to join our team at Amazon in Horsley Park. This is a challenging role that requires strong leadership and problem-solving skills.Job DescriptionThe successful candidate will be responsible for leading and developing a team of Section Managers and their direct reports. They will maintain...

  • Reliability Maintenance Engineering Area Manager

    6 months ago

    Horsley Park, Australia Amazon Commercial Services Pty Ltd Full time

    A degree in a technical discipline - Relevant experience in managing people in an engineering team - Relevant experience as part of a maintenance team in an industrial or production environment that handles a variety of complex business processes - Relevant experience in liaising and managing relationships between a variety of stakeholders including...