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Sewerage Network Operations Technician

2 months ago

Frankston, Australia South East Water Full time

Who are we?

We’re here to help people live well and create a better and more sustainable future. We support healthy and liveable communities by delivering water, sewerage and recycled water services to 1.77 million people who rely on us every day and every night. At South East Water, we innovate with purpose and act with care to deliver healthy water for life. Fresh thinking and collaboration are at the heart of our organisation. We are constantly learning, embracing the challenges of today and excited by the opportunities that tomorrow will bring. 

The role

Join our team as a Sewerage Network Operations Technician

Reporting into the Senior Engineer, this field and office-based role exists to contribute to the safe and efficient operation and maintenance of South East Water’s sewerage networks by ensuring the sewerage network is operating correctly and in accordance with industry practices and standards and will facilitate maintenance and co-ordinate repairs or emergency response. This team operates within a 24/7 service environment and requires participation in a roster-based duty team to undertake full operational duties and responsibilities managing the sewer, water and recycled water networks.

In this role, you'll have the opportunity to:

  • Issue and manage works through South East Water’s works management system
  • Respond to complex customer issues usually within tight timeframes
  • Identify, assist in the development and implementation of sewerage network improvements
  • Schedule work for contractors 
  • Provide operational support to internal and external stakeholders on sewerage network operational and maintenance practices and procedures
  • Monitor and report on the condition and operational status of the sewerage assets 
  • Facilitate inspections and test activities 
  • Co-ordinate emergency response works to minimise impacts to customers and the environment
  • Complete security and asset integrity inspections
  • Undertake monitoring of our sewerage, water and recycled water networks and provide support to the Network Operations Control Centre

Who are you?

You have relevant experience in the maintenance, construction and/or operations of sewerage, water and recycled water systems; along with a Cert III in Water Operations, trade qualification or relevant water industry experience. You're keen to grow, with a willingness to learn and develop, and undertake additional training where required.

You can demonstrate excellent problem-solving skills which are necessary due to the nature of the tasks requiring urgent action (which may occur during or outside of normal working hours). You're willing to work as part of a duty roster, meaning you may receive calls 24 hours a day, seven days a week, to provide operational advice, emergency response and direction on actions to be taken in the field.

To be considered for this opportunity, you must have the following qualifications, skills and experience: 

  • Experience in the operation and maintenance of mechanical and electrical systems such as those found at Pump Stations - desirable
  • Experience in the use of technology such as SCADA and Works Management systems
  • A broad understanding of sewerage catchments, pump stations and pressure sewer systems
  • The ability to diagnose and resolve complex problems related to the sewerage network, at times independently
  • Sound communication and negotiation skills to resolve issues using a sound sense of judgement, tack and diplomacy
  • A broad understanding of hydraulic principles that apply to both gravity and pressurised sewerage networks
  • An understanding of key performance indicators and the prioritisation of operational works
  • Current White card
  • Current Victorian Drivers Licence

What's in it for you?

  • A commitment to work-life balance with truly flexible working arrangements, including hybrid working and leave purchasing. 
  • 15 weeks paid parental leave for all parents and paid super on unpaid parental leave 
  • A range of benefits, including free on-site parking and cultural leave. 
  • A great culture working in collaborative teams with strong work ethics. 
  • Career focused learning and development opportunities. 
  • The opportunity to be part of an organisation committed to environmental initiatives. 
  • Enjoy modern office facilities with panoramic beachfront views. 

We're for everyone

We do meaningful work, but how we do it is just as important. We’re here to help people live well, protect the environment, and keep healthy water and resources accessible and affordable for all.  We know to make a positive difference we need to support our people to be their very best. Flexibility and innovation are at the heart of how we work.  But it’s our people’s collective ambition, authenticity and differences that bring our culture to life. 

Our people are as diverse as the communities we serve. Everyone brings a unique voice and a refreshing perspective that keeps us innovating. It makes us better learners, thinkers and collaborators, helping create better outcomes for our customers. Even though we’re all different, we still share a common goal to deliver healthy water for life.  

We encourage applications from Aboriginal and Torres Strait Islander People, members of the LGBTIQ+ community, people with disability and from culturally diverse backgrounds. We aim to provide an inclusive and accessible workplace for everyone. If you need any help with the application process or would like to discuss your reasonable adjustments during interviews, or to learn more about the role, please contact: careers@southeastwater.com.au

Keen to make an impact?

Click here to check out the position description. We're accepting applications for this exciting opportunity until Sunday, 8th September 2024.

Visit southeastwater.com.au to learn more about us and how we serve our customers.