Guest Experience Host

3 months ago

Caloundra, Australia Travel + Leisure Co. Full time
We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

Go where opportunity is always on

If you love meeting new people and have an enthusiastic approach to delivering excellent customer service, join our Golden Beach & Marcoola Beach​ team as a Guest Experience Host & Face to Face Lead Generator today

How You'll Shine

  • Greeting and registering of owners and guests
  • Providing information on local area attractions
  • Completion of all department-related paperwork
  • Using all communication equipment including telephones, facsimiles and computers
  • Meet guests face to face and generate sales appointments for our sales centers located at our amazing resorts and via livestream
  • Establish commonality and build rapport with your customers to ensure an exceptional experience is delivered
  • Work closely with the resort operations team in order to provide a high level of service and a seamless transition for owners and guests through the check in process
  • Clearly articulate the benefit of traveling within Wyndham Destinations community
  • Meet targets and KPI's as set by the business
  • This role requires you to be available for weekend and public holiday shifts.

How You'll Be Rewarded

Build your career with a value-driven organisation that promotes continual growth and development for its people. Some of our many benefits on offer include:

  • Professional development funding
  • Discounted hotel stays across Australia, Fiji, New Zealand
  • Great career development opportunities

What You'll Bring

To be successful in this role, you will be:

  • Previous experience within a similar hotel position
  • Genuine passion for customer service and the local area
  • Excellent communicator with strong interpersonal skills
  • Enthusiastic, self-motivated and positive individual
  • Immaculate presentation and professional grooming standards
  • High levels of computer literacy
  • Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous
  • Have the ability to recognize and solve problems in the workplace
  • Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.

  • Guest Experience Host

    3 months ago

    Caloundra, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our vacation ownership brands, Club Wyndham, Worldmark, Margaritaville Vacation Club, and Shell Vacations Club, include more than 245 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every...

  • Guest Experience Host

    2 weeks ago

    Caloundra, Australia Travel + Leisure Co. Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Experience Host to join our team at Golden Beach & Marcoola Beach. As a key member of our resort team, you'll be responsible for providing exceptional customer service, ensuring a seamless check-in process, and promoting our vacation club offerings to guests.Key Responsibilities:Greet and...

  • Guest Experience Host

    2 weeks ago

    Caloundra, Australia Travel + Leisure Co. Full time

    Deliver Exceptional Guest ExperiencesWe're seeking a skilled Guest Experience Host to join our team at Golden Beach & Marcoola Beach. As a key member of our resort team, you'll be responsible for providing exceptional customer service, ensuring a seamless check-in process, and promoting our vacation club offerings to guests.Key Responsibilities:Greet and...

  • Guest Experience Host

    3 months ago

    Caloundra, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Guest Experience Host

    4 months ago

    Caloundra, Australia Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more...

  • Guest Experience Host

    4 months ago

    Caloundra, Australia Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Experience Host

    4 months ago

    Caloundra, Australia Travel + Leisure Co Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more...

  • Guest Experience Host

    4 months ago

    Caloundra, Australia Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Guest Experience Ambassador

    3 weeks ago

    Caloundra, Australia Wyndham Destinations Full time

    Unlock Your Potential as a Guest Experience HostWe're seeking a charismatic and customer-focused individual to join our team as a Guest Experience Host at our Golden Beach Resort. As a key member of our sales team, you'll be responsible for delivering exceptional experiences to our guests and promoting the benefits of vacation ownership with Club Wyndham.Key...

  • Guest Experience Host

    1 week ago

    Caloundra, Australia Wyndham Destinations Full time

    **We Put the World on Vacation**: At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than...

  • Guest Experience Ambassador

    2 weeks ago

    Caloundra, Australia Wyndham Destinations Full time

    Deliver Exceptional Guest ExperiencesAt Wyndham Destinations, we're passionate about putting the world on vacation. As a Guest Experience Host, you'll play a key role in delivering unforgettable experiences for our guests. If you're a people person with a passion for customer service, we want to hear from you!About the RoleProvide exceptional guest service,...

  • Guest Experience Ambassador

    2 weeks ago

    Caloundra, Australia Wyndham Destinations Full time

    Unlock the Art of Exceptional Guest ExperiencesAt Wyndham Destinations, we're passionate about delivering unforgettable experiences for our guests. As a Guest Experience Host, you'll play a vital role in making this happen.About the RoleMeet and greet guests, building rapport and establishing common ground to ensure a seamless experience.Work closely with...

  • Guest Experience Ambassador

    1 week ago

    Caloundra, Australia Travel + Leisure Co Full time

    Unlock the Art of Exceptional Guest ExperiencesAt Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our brand, delivering unforgettable experiences to our guests. If you're a people person with a passion for hospitality, we want to hear from you!About the RoleMeet and greet guests,...

  • Guest Experience Ambassador

    3 weeks ago

    Caloundra, Australia Wyndham Destinations Full time

    About UsAt Wyndham Destinations, we're passionate about delivering exceptional vacation experiences to our guests. As a leading provider of vacation ownership, we offer a unique opportunity to join a dynamic team that's dedicated to making memories for millions of travelers worldwide.Job SummaryWe're seeking a highly motivated and customer-focused Guest...

  • Guest Experience Host

    3 months ago

    Caloundra, Australia Wyndham Destinations Full time

    We Put the World on Vacation At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more...

  • Guest Experience Host

    3 months ago

    Caloundra, Australia Travel + Leisure Co. Full time

    We Put the World on VacationAt Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270...

  • Vacation Experience Ambassador

    3 weeks ago

    Caloundra, Australia Travel + Leisure Co Full time

    About UsAt Travel + Leisure Co., we're passionate about creating unforgettable experiences for our guests. Our company is a leading provider of vacation ownership and exchange services, with a network of 51 resorts across the globe.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a Guest Experience Host. As a...

  • Vacation Experience Ambassador

    2 weeks ago

    Caloundra, Australia Travel + Leisure Co Full time

    Unlock the Art of Exceptional ExperiencesAt Travel + Leisure Co., we're passionate about putting the world on vacation. As a Guest Experience Host, you'll be the face of our brand, delivering unforgettable experiences to our guests. If you're a people person with a passion for travel and customer service, we want to hear from you!About the RoleMeet and greet...

  • Guest Service Agent

    1 week ago

    Caloundra, Australia Accor Apartments & Realty Full time

    BreakFree Grand Pacific Resort is located on the picture perfect beachfront of Caloundra, with a range of one, two and three bedroom apartments and resort style pool it is a busy favourite for travellers seeking a leisurely break. There is plenty to keep you occupied during your down time. Visit one of the many shops, café’s or restaurants overlooking...

  • Guest Service Agent

    4 months ago

    Caloundra, Australia BreakFree Grand Pacific Full time

    **BreakFree Grand Pacific Resort** is located on the picture perfect beachfront of Caloundra and is a busy favourite for locals and tourists. Enjoy a lunch hour stroll and soak in the ocean vista along the town’s boardwalk. Some of the Sunshine Coast’s finest beaches are also nearby. It’s a great place to work and play. Do you go the extra mile to...