Workcover Specialist

3 days ago


South Melbourne, Australia Spotlight Retail Group (SRG) Full time
Iconic Australian owned and operated global retail business, South Melbourne location Hybrid Role + Salary & Profit Share + Discounts across all our brands A vibrant, team culture where we embrace pace, encourage new ideas & leadership

Spotlight Retail Group is seeking a proactive and dynamic WorkCover Specialist to join our team

Reporting to the Group Safety Manager, this position will be responsible for effective management and administration of WorkCover claims across all jurisdictions to minimise the financial impact of workplace incidents. Sound collaboration with stakeholders providing advice in relation to their rights and obligations while assisting our team members throughout the life of a WorkCover claim, focusing on sustainable Return to Work.

What You Will Be Doing

End-to-end WorkCover claim administration: clear communication, suitable duties, return-to-work plans, accurate payments. Supporting our team members through the injury management process while focusing on early return to work benefits Ongoing effective communication with Insurers to positively impact outcomes Undertaking required investigations to gather required information and support insurers receive the information required to assess liability. Partnering with managers to maximize injured worker reintegration. Data-driven insights: regular reports and analysis for continuous improvement. Medical and rehabilitation collaboration: facilitating "return to work" programs. Compliance and guidance: ensuring adherence to legislation and SRG procedures. Strategic safety support: driving success within safety and compensation functions. Regular file reviews: mitigating injury impacts and fostering positive outcomes. Culture of care: fostering empathy for injured workers and organizational success.

About You

You must have 2+ years’ experience within the Workers Compensation Industry Relevant tertiary qualification Demonstrated experience dealing with WorkCover matters Strong knowledge of WHS & WorkCover legislation Sound knowledge of industrial and employee relations theory, principles, policies and practices Highly trusted advisor, strong organisation skills with the ability to manage competing demands within our dynamic environments Demonstrated proactiveness, critical thinking and active listening skills Analytical, research and problem-solving abilities. Strong Microsoft Office skills Rational and constructive approach. Identifying and implementing solutions. Proven negotiation and advocacy skills.

In this role, you will provide timely delivery and advice, supporting the overall safety strategy and technical advice to our business. This integral role requires a passionate and motivated individual who aims to deliver positive outcomes with care and empathy while achieving business objections, a Win/Win

What’s in it for you?

Spotlight Retail Group prides itself on providing its team members incredible career- growth and opportunities as part of the SRG team, we can offer you:

Exposure to and opportunities across one of Australia’s largest Retailers, with continuing growth Exposure to key senior stakeholders in one of Australia’s largest Retailers Work Flexibility, career progression, personal development and mentoring A culture that rewards initiative and creativity Benefits- Discounts, EAP, Gym Membership Discounts, Profit Share, staff sales and more

Who We Are

Spotlight Group Holdings (“SGH”) is looking to grow their talented, highly entrepreneurial team. SGH is Australia's largest privately-owned and operated family business, comprising of the Spotlight Retail Group, the Spotlight Property Group, Spotlight Direct Investments and the Spotlight Charitable Foundation.

Comprising of the long term existing iconic brands in Spotlight, Anaconda , Mountain Designs and Harris Scarfe SRG is acknowledged as the market leaders within the Australian retail space.



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