Consultant, Data – Perpetual Digital

1 week ago

Sydney, Australia Perpetual Full time

  • More time off for the things that matter - Up to 6 weeks’ leave

  • Work where we work best - Hybrid office/work-from-home environment

  • Gain well rounded experience across client relationship management, data management and IT systems and projects with continued learning and growth opportunities

The RBA and Investor reporting role (Data Services) sits within Perpetual Corporate Trust’s innovation company, Perpetual Digital. Perpetual Digital is responsible for the design and build of software products, platform services and infrastructure across a variety of cloud technologies supporting the banking and finance industry. Perpetual Digital leverages more than 20 years of experience and a market leading position in Australian securitisation to deliver solutions to this sector.

Perpetual Digital supports client regulatory reporting, data analytics and delivers custom applications to meet the needs of both internal and external clients. In the role of Data Consultant, you will be responsible for providing timely, accurate and responsive client support for both the Reserve Bank of Australia “RBA” repo-eligibility and the Investor reporting services. The role’s mission is to enable the team to meet its goals and objectives through pro-actively completing day to day data processing services, ad hoc tasks and project related deliverables, ensuring all client SLAs are met and high NPS scores are maintained.

About the role

As an Data Consultant at Perpetual Digital you will:

  • Provide support for clients to meet their Reserve Bank of Australia repo-eligibility reporting requirements

  • Respond to Investor enquiries and market data requests

  • troubleshoot and resolve data and system related items with appropriate parties

  • Act as liaison with the RBA, Investors, Rating Agencies and other third parties regarding data

  • Maintain correct and current information in related systems

  • Maintain and apply correct change management controls

  • Complete IT testing and provide project support as required

  • Onboard new RBA reporting clients including assistance with data mapping and data distribution

  • Ensure all client data is processed in accordance with the data governance templates, including timely troubleshooting where problems arise

  • Provide timely support to clients where system related problems arise

  • Actively manage multiple client service outlook inboxes and keep track of items requiring resolution

  • Build and maintain client relationships with all client stakeholders (annual Net Promoter Survey)

  • Maintain systems, accurate and current data

  • Liaise with IT partners to troubleshoot and test IT related items and develop new system functionality

  • Act as liaison between clients, the RBA, Investors and Bloomberg as and when required

  • Complete monthly investor reporting using data extraction and conversion tools

  • Assist the Senior Data Consultant in delivering key projects and objectives

  • Invoicing clients

  • Risk Management – Maintain accurate record keeping as required for the annual ASAE3150 controls audit.

About you

  • Experience with data/numbers and high attention to detail

  • Ability to work independently, proactively and prioritise time and tasks effectively

  • Effective Problem Solver

  • Strong communication and client relationship management skills

  • Proficient in Excel

  • Familiarity with SQL, ETL Tools and XML (a plus)

  • Understanding financial markets instruments, such as debt markets and securitisation (a plus).

Behaviours

Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact.

Employee benefits

  • Work from anywhere in Australia for up to one month each year

  • An annual allowance to empower you to prioritise your personal wellbeing

  • Access to LinkedIn learning, study support and commitment to supporting professional development

  • Lend your expertise and support Indigenous organisations to achieve their own development goals with a six weeks’ secondment with Jawun

Diversity and inclusion

  • WGEA Employer of Choice for gender equality since 2018

  • Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy

  • A growing number of employee-led networks who work to raise awareness and drive continued change

  • We support over 50 Indigenous communities through Native Title Trusts, helping to secure the communities future. We encourage applications from Aboriginal and Torres Strait Islander People.

We are committed to creating an inclusive workplace where diversity is celebrated and welcome applications from people from all backgrounds and communities. Our goal is to provide a work environment that enables you to thrive, whatever your circumstances.

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