Client Manager, Wholesale Trustee
6 months ago
12 Month Maternity Leave Cover- Work where we work best - Hybrid office/work-from-home environment- Opportunity to work in a team servicing high profile international institutional clients
Our corporate trust business is a leading provider of fiduciary and digital solutions to the banking and financial services industry in Australia and Singapore. It administers securitisation portfolios, investment and debt structures to protect the interests of our clients’ investors. Corporate trust supports clients locally and overseas with a unique offering through five key service offerings: Debt Market Services; Managed Fund Services; Perpetual Asia, headquartered in Singapore; Perpetual Digital, which provides data services and software-as-a-service products; and Laminar Capital, which provides fixed income dealing, treasury and advisory services to government organisations, superannuation funds, local councils, ADIs, not-for-profits, wealth managers and sophisticated investors.
In the role as Client Manager you will be responsible for managing all aspects of a portfolio of clients in order to build and maintain effective client relationships in a manner that complies with the law, scheme/trust documentation, regulatory framework, Perpetual policies and procedures and applicable industry practice to ensure superior client service.
About the role
As a Client Manager at Perpetual Corporate Trust, you will:
- Ensure delivery of service and operational excellence in activities in accordance with Perpetual policies- Manage Client Relationships across clients including maintaining client relationship plans & conducting regular client visits- Ensure timeliness of all scheme regulatory lodgments- Assist Senior Manager and Senior Client Manager to ensure compliance is managed appropriately in accordance with compliance plan controls- Assist Governance & Oversight Manager in monitoring service providers including investment managers, custodians/prime brokers and administrators- Assist with the on-boarding and integration of new business- Manage the off-boarding of schemes that are winding up- Develop & maintain operational relationships with key service providers- Maintain and manage the compliance system, ClientConnect, for assigned schemes- Present at the Board and Compliance Committee meetings as and when required- Participate in disclosure document and fund promotion material due diligence if required- Manage and oversee the billing for assigned clients- Review regular reports provided by each client for compliance with scheme/trust reporting and disclosure requirements- Escalate any legal/regulatory red flags to senior members of the Client Management Team- Ensure all regulatory lodgments (annual financial statements, tax returns and annual distributions) are completed at year end in a timely manner in accordance with Perpetual policies and procedures.- Assist Senior Manager and Governance & Oversight Manager with annual compliance plan audit and any other risk or regulatory related audit or review
About you- Minimum 5 years’ experience in Financial Services or related experience- Prior experience servicing institutional clients- Legal background and/or knowledge of trusts and how they operate (highly desirable)- Prior experience within accounting or tax (highly desirable)- Knowledge of fund structures and experience within the managed funds industry (including custody, fund administration, registry, audit, investment operations)- Excellent client management skills and relationship management experience- Ability to manage and prioritise multiple tasks- Strong attention to detail.
Behaviours
- Our unique culture is underpinned by our three organisational behaviours, Stretch, Own it, Make an impact.
- Employee benefits- Work from anywhere in Australia for up to one month each year-
- An annual allowance to empower you to prioritise your personal wellbeing-
- Access to LinkedIn learning, study support and commitment to supporting professional development-
- Lend your expertise and support Indigenous organisations to achieve their own development goals with a six weeks’ secondment with JawunDiversity and inclusion- WGEA Employer of Choice for gender equality since 2018-
- Strong commitment to all aspects of Diversity and Inclusion through a robust 7 pillar strategy-
- A growing number of employee-led networks who work to raise awareness and drive continued change
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