Lead, Process Analysis

3 days ago


Melbourne, Australia UniSuper Full time
  • Join the awarded “Best superannuation fund 2023”.
  • 3 days paid leave over Christmas + 3 days per year cultural and community leave.
  • Industry leading parent leave options, $1500 per year for career development

About US

Want to be part of a high-performing, award-winning team? Look no further than UniSuper. We’re recognised for our performance excellence as we strive to deliver exceptional retirements for our members, and our growth means opportunity to grow with us. Come be a part of our inclusive, passionate team and make a difference with UniSuper.

UniSuper is committed to creating a diverse and inclusive workplace where everyone can thrive. We know that diversity of perspectives, backgrounds, interests, abilities and skills are essential in delivering great retirement outcomes to our members. We encourage you to apply for the roles that feel like the right next step in your career even if you don't have all the skills and experience listed.

The opportunity

You will be leading the Process Analysis Team within Enterprise Delivery to,

  • perform process analysis and process mapping for project delivery to align with business requirements. 
  • drive alignment of the process maps with the business requirements; 
  • collaborate with change managers/key internal stakeholders to uplift capability and enable smooth transition of process maps from project team to process owners; and 
  • encourage capability uplift across the practice. 
  • Influencing process analysis work in the program pipeline. 
  • Maintaining regular, professional, and service-focused communication by providing relevant ongoing updates to leadership on progress. 
  • Implementing governance to ensure consistency and quality within team outputs. 
  • Shaping delivery methodologies; rolling these out across the program and ensuring approaches are followed. 
  • Driving innovation in the adoption of new approaches and continuous improvement. 
  • Ensuring the development of high-performance project teams with the appropriate skills and mindset required to achieve excellence in execution. 

About you

We are looking for an individual who has worked in fast moving transformation environment and is comfortable working with a degree of ambiguity.

  • Experience in Process Analysis Management (BPMN) 
  • Strong understanding of the full SDLC, process mapping, Superannuation products and systems 
  • Strong leadership skills and proven ability to build great teams, collaborate effectively and develop good working relationships with stakeholders. 
  • Track record of delivery on analysis outcomes on large complex projects 
  • Proven history in agile adoption and in driving different ways of working 
  • Strong stakeholder engagement and questioning techniques 

What US offer

We take a long-term outlook and will invest in our employee's development and training with a personal development plan and yearly funding to support your career goals, as well as these amazing benefits.

  • 17% super as standard but with the ability to dial down to 11.5%
  • Additional 3 days paid leave over the Christmas period – equating to 5 weeks leave.
  • Additional 3 days ‘Community and Culture’ leave allowing you to give back to your community and celebrate what is important to you.

We're passionate about knowledge and sharing it amongst our members and our employees so believe 60% in office is the best way to collaborate and build relationships with your colleagues whilst offering flexibility.

If you feel you have the experience and skills required for this role, please apply

Think Great. Create Great.



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