Desktop Support Officer

3 weeks ago

Mount Isa, Australia Axiom Technologies Full time

Axiom Technologies is an Australia-based entity with a history of providing Managed IT solutions to medium to large-scale enterprises globally. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

2+ years of Experience in Level 2/3 desktop support. Windows 10 or 11 Admin troubleshooting experience of Intune, cloud, and thick build machines Keep up with the Windows App and Update release information Provide Web applications support for Edge or Chrome Provide Cloud application support (collaborate with app owners where required) Support 3rd party applications like Microsoft, Java and Adobe (raise cases with the vendor where required) Support MS Teams issues including video, audio, performance Familiar with AppV applications, MS Store Apps and packaged applications Troubleshoot / find root cause for general performance issues Troubleshoot laptop hardware issues such as monitor, mouse, headset, phones Office license management or troubleshooting Keep up with release information for MS Office and security updates Support Office issues for native laptop or cloud applications Collaborate with MS Outlook app owner when required to find root cause for Outlook issues Knowledge of Active directory and Group policies. PowerShell scripting knowledge is must. Ability to co-ordinate with various technical groups and can fix issues remotely for the users. Should be able to fix and troubleshoot all the application issues deployed on end user systems. (for eg. App Login Failures, App not installed, Software Installations which are failed) Good Client management and communication skills. Should be able to troubleshoot if any application is not working due to network related issues. Good Knowledge on browser support and management of Chrome and Edge via GPO. Have troubleshooting knowledge of Adobe, MS Office, Oracle, Edge and Chrome apps. Should be able to do the compatibility testing of web based applications with Chrome and Edge. Good Understanding of ITIL concept & ticketing tool. Accurately document all work performed through ticketing system including details.

Personal Attributes:

Excellent End-user computing skills. Good knowledge of Infrastructure support. Strong analytical and problem-solving capabilities Well organized and extremely detail-oriented Strong customer service ethic and great communication skills, both oral and written Passionate about delivering quality no matter what you are doing Can work both independently and in a collaborative team-oriented environment A self-starter, motivated to push the limits and think outside of the box Fondness for solutions that are simple, elegant, and effective Ability to work with and maintain confidential information

In-depth knowledge of:

Windows OS (e.g. XP, Vista, Windows 7, 10) Microsoft Office applications PC\Laptop hardware PC\Laptop peripherals, including printers Mobile devices

Basic knowledge of:

Active Directory Exchange Apple OS SCCM

IT Qualifications

At least two of the following:

PC\Laptop OEM Maintenance Certification CompTIA A+ Certification Microsoft Certified IT Professional (MCITP) certification in the desktop area Microsoft Office Specialist (MOS) Certification

Experience in a similar role

2+ years of relevant experience.

What next?  

If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @

  • School Officer

    1 day ago

    Mount Isa, Australia Townsville Catholic Education Full time

    Position: School Officer - Administration (Multiple Positions)Commencing Date: As soon as practicableTenure: Term Time, PermanentHours: 38 hours per weekSalary Range: $32.29 - $33.66 per hour pending experienceClosing Date: Monday, 20 May 2024 unless filled prior Good Shepherd Catholic College, Mount Isa is a vibrant and faith-filled learning community,...

  • 15587i Executive Services Officer

    1 month ago

    Mount Gravatt, Australia Top Office Group Full time

    We are urgently seeking an experienced Executive Services Officer (A03) to work within a Government Department located in Mt Gravatt. This role will initially be for one month with the possibility of a further two month extension. To be considered for this role, applicants must have well aligned administration experience including: - Proven skills...

  • School Officer

    1 day ago

    Mount Isa, Australia Townsville Catholic Education Full time

    Position: School Officer - Assisting Student Learning (ASL)Commencing Date: 31 May 2024Tenure:  Term Time, Fixed TermSalary Range: $30.68-$31.35 per hour pending experienceClosing Date:  Monday, 27 May 2024 unless filled prior St Joseph's Catholic School, Mount Isa is a co-educational school offering Prep to Year 6. Established in 1932 by the Sisters...

  • Access Control Security Officer

    1 day ago

    Mount Isa, Australia MSS Security Pty Ltd Full time

    About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au CultureOur employees enjoy working with...

  • Mt Isa | Drug

    1 day ago

    Mount Isa, Australia MSS Security Pty Ltd Full time

    About the Company As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au CultureOur employees enjoy working with...

  • Support Officer

    2 days ago

    Mount Barker, Australia SA Government -TAFE SA Full time

    **TAFE SA** **Job reference**: 533117 **Location**: 5251 - MOUNT BARKER **Job status**: Short Term Contract **Eligibility**: Open to Everyone - **Short-Term, Full time at our Mt Barker Campus** **- ASO2 Salary ($56,987 to $61,301) + Super** - **Committed to supporting the health and wellbeing of all employees - Employee Assistance Program** The Support...

  • Security Officer

    1 month ago

    Mount Isa, Australia SECUREcorp Full time

    Do you want to join one of Australia’s tier 1 security providers? Join our Queensland team at Securecorp! With a long-standing record of excellence, innovative practices, and a strong dedication to protecting our clients' investments, we have remained a leader in the security industry for more than three decades. We offer exceptional security services...

  • Learning Support Officer

    1 month ago

    Mount Waverley, Australia Holy Family School Full time

    Home - Job Info - Education Support Employee **Role Description/Criteria** **Role Description** Holy Family School Mount Waverley is seeking an energetic and innovative Learning Support Officer for the 2023 school year. The Learning Support Officer (LSO) is responsible for supporting the integration of specified students requiring adjustments or...

  • Learning Support Officer

    4 weeks ago

    Mount Waverley, Australia Holy Family School Full time

    Home - Job Info - Education Support Employee **Role Description/Criteria** **Role Description** Holy Family School Mount Waverley is seeking an energetic and innovative Learning Support Officer for the 2023 school year. The Learning Support Officer (LSO) is responsible for supporting the integration of specified students requiring adjustments or...

  • Business Support Officer

    1 month ago

    Mount Barker, Australia SA Government -DEPARTMENT FOR CHILD PROTECTION Full time

    **Department for Child Protection** **Job reference**: 525893 **Location**: 5251 - MOUNT BARKER **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Role Status**: Part-Time Term Vacancy Available until 26 May 2023 **Remuneration**: ASO2 ($56,987 - $61,301 per annum + 10.5% Super) **Role Details** The Department for Child Protection...

  • Business Support Officer

    4 weeks ago

    Mount Barker, Australia SA Government -DEPARTMENT FOR CHILD PROTECTION Full time

    **Department for Child Protection** **Job reference**: 537311 **Location**: 5251 - MOUNT BARKER **Job status**: Short Term Contract **Eligibility**: Open to Everyone **Role Status**: Full-Time Term Vacancy Available until 25 August 2023 **Remuneration**: ASO2 ($56,987 - $61,301 per annum + 10.5% Super) **Role Details** Are you a passionate...

  • Administrator

    2 weeks ago

    Mount Isa, Australia Glencore Full time

    Exciting and diverse work area, to broaden your skills Mount Isa, Queensland, Australia Work a 9-day fortnight Administration Assistant Processing Mount Isa, QLD, Australia Ref. No. 31503 Mount Isa Mines are currently advertising a vacancy that exists within the Processing department for the role of Administration Assistant. This...

  • Electrician

    1 day ago

    Mount Isa, Australia Recruit Shop Full time

    EARN $40 - $45/ hr + Super + Bonuses | Neg Based on Exp | Lifestyle Roster $2000 New Starter Bonus | Relocation Allowance | Assisted Accommodation Flexible Work Week Options | Work-Life Balance | Bonus on Project Completion About The Company  Our client is committed to providing homeowners, commercial establishments & businesses with top-notch...

  • Health Support Officer

    1 month ago

    Mount Gravatt, Australia Employment Hero Full time

    **_Do you want to work with a leading purpose driven organisation? _** **Organisational Overview** **Welcome to Fortify Health Group, a for-purpose health and disability organization. Because navigating (and accessing) health services is hard. We are on a mission to design, build, and deliver health and disability services that resolve complexity and...

  • Home Support Officer

    1 day ago

    Mount Waverley, Australia Calvary Care Full time

    Home Support Officer - Calvary The Regent in Mount Waverley Progress with purpose at one of Australia’s largest health care providers Get ahead with salary packaging, benefits and professional development in a supportive team environment. Kick-Start your Career with Calvary The Regent in Mount Waverley 6 Month permanent-time position available for...

  • Administration Support Officer

    4 weeks ago

    Mount Gravatt, Australia Chandler Macleod Full time

    **Location*** - Mount Gravatt, Queensland - **Category*** - Office Support - **Salary** - $ AUD - $ AUD Hourly - **Posted** - 25-Mar-2024 - **Work type** - Casual/Temp - **Contact** - Tamara Loken - **Reference** - BH-158950 - **About the company**: A great opportunity has arisen to join a large State Government department to help provide correct information...

  • Senior Ventilation Engineer

    5 days ago

    Mount Isa, Australia Glencore Full time

    Glencore is one of the world’s largest globally diversified natural resource companies and a major producer and marketer of more than 90 commodities. Our operations comprise around 150 mining and metallurgical sites, oil production assets, and agricultural facilities – supported by a network of more than 90 offices located in over 50 countries. Our...

  • Electrical Engineer

    1 day ago

    Mount Isa, Australia Glencore Full time

    The Role We have a residential position available within our Electrical Maintenance team. This exciting opportunity will see you provide Electrical Engineering support, technical direction and Operational & Capital project delivery within the Copper Smelter and Mines Powers Station Electrical Team. This position will see you working in a multidisciplinary...

  • Mechanical Fitter

    1 month ago

    Mount Isa, Australia Glencore Full time

    The Role We have exciting opportunities for an Mechanical Fitter roles to join us in the Maintenance Department at George Fisher Mine on 4 days on 4 days off, 4 days on 2 days off dayshift only. Reporting to the Assest Maintenance supervisor, you will ensure to safely and effectively perform planned and break¬down maintenance tasks by working...

  • Project Manager

    1 day ago

    Mount Isa, Australia Maintenance Systems Solutions Full time

    Advancing your career starts here! Our commitment to you is this: We will give you the opportunity to continuously roll into new work from our strong pipeline of work throughout your journey with us. ABOUT THE ROLEAre you ready to take control of your career? We're seeking talented individuals to join us as a Project Manager, Reliability Engineering to work...