Business Continuity Manager

2 weeks ago

Melbourne City, Australia AU017 Mercer Outsourcing (Australia) Pty Ltd Full time

Description:

Mercer is seeking candidates for the following position based in Melbourne or Sydney:

Business Continuity Manager 

What can you expect?

The primary responsibility of this position is to lead the development, implementation and ongoing management of Mercer Super’s Business Resilience Management capability across the Mercer Super lines of business.

What is in it for you?

At Mercer, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential. 

We also recognise the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more

Flexible work arrangements 

Discounted insurances 

Incentive Compensation Plan 

Leading training and development program

Professional environment where your career path really matters and is supported in our global organisation

Great team environment with energetic and supportive colleagues

We will count on you to:

Lead the development and implementation of the Business Resilience Framework in partnership with business owners including incident, emergency and crisis management.

Lead delivery of the business resilience management approach in collaboration with stakeholders aligned to legislative and regulatory requirements and best practices.

Facilitating the Operating Unit through activity including Business Impact Analysis exercises and Business Resilience Plan development / updates

Develop policies, procedures and other relevant documentation 

Develop strategic relationships with key internal and external stakeholders.

Manage and monitor ongoing adherence with theBusiness Resilience Management policy and framework.

Develop and facilitate the schedule of Business Recovery Plan test requirements and exercises, guided by the global MMC Business Resilience Management program and framework.

Plan and promote visibility to annual schedule of annual calendar of Business Resilience Management activity.

Work with stakeholders to further integrate crisis response, business continuity and disaster recovery planning across business lines.

Lead incident response activities to drive resolution and minimize disruption as a key member of the Incident Response Team (IRT).

Develop and assist in the reporting on Business Resilience Management activities to Boards, management, regulators, partnersand clients.

Develop and provide periodic ad/hoc training on Business Resilience Management.

What you need to have: 

A minimum of 10 years’ experience in professional services organization or professional customer services.

Demonstrated experience in driving and implementing Business Resilience management programs in an Australian Superannuation and/or Banking context.

Relevant risk management and technology qualifications an advantage.

Excellent verbal and written communication 

Excellent time management skills

Strong business acumen and financial skills

People management skills

Demonstrated stakeholder management capabilities

Ability to work effectively across the organisation

Self-motivation with initiative, energy and drive to succeed

Flexible approach, thriving on change and innovation, balanced by attention to detail, risk management and structured thinking

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