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Operations Training Coordinator

2 months ago

Melbourne, Australia VLine Full time

Operations Training Coordinator   

  • Join a rapidly growing industry in a dynamic role 

  • Hybrid working model with opportunities to travel regionally 

  • Total Remuneration Package of $88,136 + free Myki 

V/Line’s purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport – connecting them to jobs, education, family and friends, services, tourism and trade. 

V/Line is experiencing significant growth and we’re delivering more services, more trains, cheaper fares, and huge projects. With more than 3,700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2,700 committed team members who are up to the challenge. 

About the role 

As a new member of the Customer Operations Training team, the Operations Training Coordinator will play an instrumental part in the successful delivery of frontline training, including classroom training, regional training, project training, and other ad hoc training events. 

The position involves close collaboration with the Customer Operations Training team and stakeholders to address training needs across Victoria. Responsibilities include managing staff training, coordinating events, providing administrative support, and financial administration.  

Key Accountabilities include: 

  • Schedule and roster Conductor and Station staff classroom and continuation training 

  • Liaise with internal stakeholders to ensure staff attendance 

  • Coordinate travel and accommodation for staff 

  • Complete invoicing and other financial administration 

  • Prepare presentations and videos using PowerPoint and Canva 

  • Book and liaise with internal and external providers 

  • Coordinate events and activities 

About you 

As our first Operations Training Coordinator, you will be a self-driven, detail-focused team player. You should have strong time management skills and be proficient in using the Microsoft Suite to excel in your role and support the Customer Operations Training team. You will have strong communication as you liaise with multiple internal and external stakeholders.  

Our ideal candidate will possess the following: 

  • Demonstrated alignment to V/Line’s values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights. 

  • Minimum 3 years working in a similar role 

  • Year 10 or equivalent 

  • Cert III in Business Administration (or equivalent)    

  • Proficiency in Microsoft Office Suite    

  • Experience using SharePoint 

  • Invoicing experience (JDE or similar cloud-based Enterprise Resource Planning (ERP) advantageous) 

  • Event coordination 

  • Experience creating presentations and videos 

In addition to free myki travel, we offer: 

  • Community impact – Make a genuine difference. Work in a role that connects Victorians, every day. 

  • Huge potential – We’re transforming, and you can too. Be a change maker, recognised for your contribution and creativity. 

  • Dynamic environment – V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation. 

  • Collaborative team – You’ll be part of a broader supportive team. Surround yourself with talented, passionate peers. 

  • Flexible working – We support flexible working. Work in a way that supports you to thrive in your role. 

Remuneration for this position is a Clerk C1 (Total Remuneration Package of $88,136) in line with the V/Line Rail Operations and Administrative Employees Agreement 2023.  

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references. 

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.   

V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.