Program Manager, Incident and Risk

2 months ago

Macquarie Park, Australia Catholic Healthcare Full time

Program Manager, Incident and Risk - 2 Year Contract

15 Talavera Rd, Macquarie Park NSW 2113, Australia Req #439
Friday, 20 September 2024

Discover a career where care goes both ways

  • Based at Macquarie Park, short walk from Metro Station + WFH Options 
  • 7 additional days off per year + NFP salary packaging + Fitness Passport
  • Join a dynamic and collaborative Practice, Quality and Risk team 

Exciting things are happening at Catholic Healthcare We’ve grown to 5000+ employees and we’re celebrating our 30th year of providing care in 2024. Our Mission is to promote the dignity, life and spirituality of older people through connected and inclusive communities.

A new opportunity for a professional and driven Program Manager with extensive project management expertise and demonstrated experience in successful implementation of Incident and Risk systems is now available within our Practice, Risk and Quality team. Reporting to the Chief Quality Officer, you will be responsible for the end-to-end delivery of enterprise risk, incident, complaints, and safety program of work, ensuring delivery of set objectives and agreed key deliverables.

In this hands on role, you will work closely with a number of key internal stakeholders including Executive Leaders, lead cross functional teams and manage multiple projects that may be stand alone or form part of a program of work that will require you to report into a Program Director. You will manage assigned projects utilising best practice methodology, policies, and processes, delivering on time, in scope and budget.

Your ability to engage collaboratively, build and maintain strong trusted partnerships with stakeholders, manage expectations and drive outcomes will be instrumental to your success. Your pragmatic and proactive approach together with your professional manner and passion for providing high quality support and guidance to your stakeholders will be recognised and valued.

 Responsibilities within this role will include

  • End-to-end delivery of projects to support implementation and adoption of enterprise risk, incident, complaints, and safety management across the organisation
  • Provide effective leadership and influence to inspire, motive and optimise the potential of the team to deliver projects to agreed scope and objectives
  • Defining and managing stakeholder expectations, aligned with project objectives and deliverables
  • Leading change management strategies and plans across projects including developing comprehensive change management, communication and training  

The successful candidate will be highly organised and proactive in their approach, with the ability to manage ambiguity and lead and influence cross functional teams to deliver results. Additionally, to be successful in this role you’ll have;

  • Completion of tertiary qualifications in Project Management, Change Management – essential
  • Demonstrated experience in implementing incident and risk systems – essential
  • Project Management and/or change certification - desirable
  • Minimum 5 years’ experience working in a project management or change management role
  • Demonstrated experience in the delivery of large-scale business project
  • Strong analytical and problem-solving skills
  • Professional written communication skills
  • Ability to prioritise and work to tight deadlines
  • Willingness to apply for a Police Check

What we can offer you as an employee of Catholic Healthcare

  • Not-for-profit tax benefits - pay less tax
  • Fitness Passport - discounted gym benefits
  • Paid Parental leave 
  • Paid Family leave, additional days off each year
  • Long Service leave after 5 years
  • A values-based organisation that welcomes applicants from all faiths and backgrounds

If you’re looking for a role where you can make a positive impact in a rewarding organisation like ours, we’d love to hear from you.

Apply online now

Catholic Healthcare acknowledges the Traditional Owners and Custodians of the lands on which we live, work and dream.  We pay our respects to their Indigenous Elders past and present, for they hold the traditions, culture, and hopes of their people as we journey towards reconciliation.  We welcome and encourage applications from people across our diverse community, especially from Aboriginal and Torres Strait Islander applicants. We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity or disability.

Hello Recruitment Agencies, thanks for thinking of us. Right now, we’re looking to fill this opportunity directly so if we do need your assistance we’ll be in touch.

Other details

  • Job family Quality and Practice
  • Pay type Salary
  • Employment indicator Individual Contributor

Apply now

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