Incident Investigation Specialist

3 weeks ago


Macquarie Park, Australia Catholic Healthcare Full time
Incident Investigation Specialist

Catholic Healthcare is seeking an experienced Incident Investigation Specialist to join our team. As an Incident Investigation Specialist, you will be responsible for investigating and reporting on complaints and clinical incidents in line with CHL frameworks.

Key Responsibilities:

  • Investigate and report on complaints and clinical incidents
  • Conduct investigations, including gathering evidence and taking statements
  • Document complaints, investigation findings, and provide recommendations for positive resolution
  • Identify improvements to support sound investigation practices and report on investigation trends and outcomes

Requirements:

  • Qualifications or demonstrated recent relevant experience in Complaints Resolution or Regulatory
  • Nursing and/or other relevant healthcare/Quality Risk experience - desirable
  • Ability to communicate information coherently and concisely to diverse audiences
  • Demonstrated ability to prepare and finalise comprehensive, evidence-based responses in accordance with relevant legislation, CHL policies, and procedures

What We Offer:

  • Not-for-profit tax benefits - pay less tax
  • Fitness Passport - discounted gym benefits
  • Paid Parental leave
  • Paid Family leave, additional days off each year
  • Long Service leave after 5 years

Catholic Healthcare is a values-based organisation that welcomes applicants from all faiths and backgrounds. We believe everyone has the right to feel safe, respected, valued, and heard regardless of their gender, sexual orientation, ethnicity, or disability.


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