Referrer Engagement Representative

2 weeks ago


Adelaide, Australia GenesisCare Full time

Your life’s best work
GenesisCare has an exciting opportunity to join our team as a Referrer Engagement Representative based at our new South Tce site in Adelaide, SA.

The primary purpose of the role is to develop a CRM-driven approach towards referrer engagement at GenesisCare. Specifically, the Referrer Engagement representative is responsible for developing, prioritising, and implementing key CRM strategies and contributing significantly to delivering the practice activity budget. Support activities include follow through on referrer contacts, tracking market trends and intelligence, reviewing key internal and external data sources, maintaining CRM tracker tools, and reporting on outcomes per initiative.

More specifically, you will:

Referrer and Stakeholder Engagement:

  • Have a deep connection to purpose and empathic understanding of how our service improves the life outcomes for each patient co-hort.
  • Understand the relevant referral care pathway for patients (including MDTs), in each disease indication and geography. Draw upon market research (existing or self-initiated) plus engage with and listen to referrers to develop an empathic understanding of their needs and preferences, and design effective engagement plans.
  • Develop, prioritise, and implement key CRM strategies (acquire, develop, retain) according to referrer segments (e.g., volume, value, strategic value) and contribute significantly to delivering the practice activity budget.

Access and Engagement Plan Development:

  • Together with the national team, and in line with the practice access and engagement plans; design, plan and manage effective collateral, manage, and coordinate conferences and referrer engagement events, site open days and launches, major conference and educational forums, as required.
  • Establish role as a valued partner and integral member of the practice management team and in conjunction with the General Manager, Doctors and Practice management team develop and deliver clear plans in the areas of access, marketing, and referrer engagement to support and deliver the practice activity targets.

We’re looking for someone who has:

  • Tertiary qualifications in science, health related or business field is highly regarded.
  • Great selling, presentation, interpersonal and communication skills to succeed in delivering results from relationships with customers.
  • Strong existing relationships and knowledge of local catchment specialists, GPs, hospital management, and MDTs
  • Strong communication and interpersonal skills with demonstrated ability to successfully influence, negotiate and present at all levels in the organization, both by written reports and oral communication
  • Proven ability to build consultant level peer-to-peer relationships with clinicians and other healthcare professionals, particularly with surgeons and medical oncologists would be an advantage.
  • Deep understanding of the radiation oncology environment including an ability to develop and implement innovative solutions that drive optimal outcomes for stakeholders.

Benefits of joining our team:

  • Working with a vibrant team aligned with providing the best patient experience possible and outcomes.
  • Close knit internal community.
  • All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling.
  • Enhance your holistic wellbeing with our Full Circle wellbeing program.
  • Learn and grow with our award-winning development programs.
  • Free access to thousands of LinkedIn training courses.
  • Range of benefits available: Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount.

About GenesisCare
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner, or someone in our team. We aim to build culture of care that is patient focused, and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Applications close: COB Tuesday 2nd July 2024



  • Greater Adelaide SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! GenesisCare has an exciting opportunity to join our team as a Referrer Engagement Representative based at our new South Tce site in Adelaide, SA. The primary...


  • Adelaide Region SA, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! GenesisCare has an exciting opportunity to join our team as a Referrer Engagement Manger based at our St Andrews Hospital Clinic, Adelaide. The primary purpose...


  • Greater Adelaide SA, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with YouWe get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future.As the Referrer Engagement Partner, you are responsible for increasing awareness and driving growth of our cardiology services throughout the referrer network in South...


  • Greater Adelaide SA, Australia Advara HeartCare & Advara SleepCare Full time

    Our Best Starts with You! We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here is, you are our impact, and you are our future. As the Referrer Engagement Partner, you are responsible for increasing awareness and driving growth of our cardiology services throughout the referrer network in...

  • Sales Representative

    2 weeks ago


    Adelaide Region SA, Australia STEVE PITMAN CONSULTING Full time

    _Measure and Advise on Supply and Install of an Iconic Brand of Energy-Efficient Functional and Interior Design Décor Finishing Building Products._SALES REPRESENTATIVE / INTERIOR DESIGN DÉCOR CONSULTANT- Continuous Flow of Leads for New Building and Renovation Projects:Measure, Advise and Secure "Supply & Installs" as the industry "GO-TO" person:-...

  • Sales Representative

    2 weeks ago


    Adelaide Region SA, Australia STEVE PITMAN CONSULTING Full time

    Continuous Flow of Leads for New Building and Renovation Projects Measure, Advise and Secure "Supply & Installs" as the industry "GO-TO" person Iconic-Brand Energy-Efficient and Functional Designer-Décor Building Products_ Measure and Advise on Supply and Install of an Iconic Brand of Energy-Efficient Functional and Interior Design Décor Finishing Building...


  • Adelaide, Australia City of Adelaide Full time

    **Customer Service Representative - Targeted: Aboriginal & Torres Strait Islander People** **-** **(**2400142**)** - Applications open to Aboriginal & Torres Strait Islander people - A role where you can climb higher | Access to cultural leave - Full Time, permanent role starting at $77,210 + 11% super **About the Opportunity** You will enrich the customer...

  • Community Engagement

    2 weeks ago


    Adelaide, South Australia My Plan Manager Full time

    Community Engagement & Partnerships Manager - VIC• Community Engagement,DescriptionAbout usThe National Disability Insurance Scheme (NDIS) is the largest Australian social reform since Medicare. It's life changing for people with disability... but that doesn't mean it's easy to navigate. And that's where My Plan Manager comes inAs a financial intermediary...

  • Yarrow Place

    4 weeks ago


    North Adelaide, Australia SA Government -SA HEALTH Full time

    **SA Health** **Job reference**: 824426 **Location**: 5006 - NORTH ADELAIDE **Job status**: Long Term Contract **Eligibility**: Open to Everyone - **Women's and Children's Health Network, Yarrow Place - Youth Women's Safety Division - North Adelaide**: - **Salary - **Classification - AHP3 - Allied Health Professional L3 - $101,124 to $108,467(**In...

  • Sales Representative

    4 weeks ago


    Adelaide, Australia Enlighten Press Full time

    **Why Enlighten Press?** - Empowering children through unique resources - we’ve got the job for you!_ We are a team that is passionate about giving kids the tools to make empowered choices, we believe kids can enjoy learning about the world in a creative way! Our product range includes unique educational resources like books, posters and teachers’...


  • Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full time

    EL 1 - $115,663 - $124,403 per annum plus superannuation - Australian Chief Veterinary Office Division - Adelaide, SA,Brisbane, QLD,Cairns, QLD,Canberra, ACT,Hobart, TAS,Melbourne, VIC,Sydney, NSW,Other - _Help promote and raise awareness about Australia's animal health and biosecurity._ - _Flexible work options available._ **Who we are** The Australian...


  • Greater Adelaide SA, Australia Department of Agriculture, Fisheries and Forestry Full time

    Executive Level 1 (Veterinarian VO3) EL 1.06 - EL 1.08 - $129,257- $138,354 per annum plus superannuation - Australian Chief Veterinary Office Division - Adelaide, SA,Brisbane, QLD,Cairns, QLD,Canberra, ACT,Darwin, NT,Hobart, TAS,Melbourne, VIC,Sydney, NSW,Other - _Help promote and raise awareness about Australia's animal health and biosecurity._ - _Flexible...


  • Adelaide, Australia City of Adelaide Full time

    **Customer Service Representative (Call Centre)** **-** **(**2400105**)** - A unique team creating an extraordinary city - A part of what's happening - Full Time, permanent role starting at $77,210 + 11% super **About the Opportunity** You will enrich the customer experience by providing positive, meaningful and relevant suggestions and referrals to help...


  • Greater Adelaide SA, Australia UnitingSA Full time

    **About UnitingSA**: UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs. **Role Overview**: Join UnitingSA's Aged Care team as the Client Engagement Consultant. The...

  • Sales Representative

    2 weeks ago


    Adelaide, Australia CROSSMARK Full time

    Sales Representative - Adelaide - SA (Car Required) Would you like to work for the “2023 Best Places to Work” winner? We are currently recruiting for a Sales Representative to join our team. Part-Time Position 20 hours per week | Mon-Fri | Ongoing projects through the year Competitive Salary (Pro Rata) + Car Allowance (Pro Rata) +...


  • Adelaide, Australia City of Adelaide Full time

    **Customer Service Representative - Libraries** **-** **(**2400330**)** - A place as positive as you - A culture that values yours - Full-time, fixed term opportunity until December 2024 **About the Opportunity** As part of the City Culture Program, the Library Customer Service Representative drives excellent service to all customers by being warm,...


  • Adelaide CBD, Australia The Hospital Research Foundation Full time

    Permanent Full-time Role (37.5h/w) - Family Friendly - Ongoing training and development opportunities The Hospital Research Foundation (THRF) Group is seeking a motivated individual to join a passionate team of Supporter Engagement professionals, who are driven and have genuine connection to our cause. **About THRF Group** THRF Group is a leading South...


  • Greater Adelaide SA, Australia UnitingSA Full time

    About UnitingSA:UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.Role Overview:Join UnitingSA's Aged Care team as the Client Engagement Consultant. The position will be...


  • Adelaide CBD, Australia The Hospital Research Foundation Full time

    Permanent Full-time Role (37.5h/w) - Family Friendly - Ongoing training and development opportunities The Hospital Research Foundation (THRF) Group is seeking a motivated individual to join a passionate team of Supporter Engagement professionals, who are driven and have a genuine connection to our cause. **About THRF Group** THRF Group is a leading South...


  • Adelaide Region SA, Australia SA Health Full time

    **Job no**: 825915 **Work type**: Full time **Location**: Adelaide Metro Southern **Categories**: Administration and Clerical, Corporate Services - Southern Adelaide Local Health Network - Varying Locations as required, based at Repat Health Precinct - Salary: $104,938 - $113,435 p.a. (Pro Rata) ASO7 | Full-time, Term up to 3 years As the Health Service...