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Facilities Services
4 months ago
An outstanding opportunity has arisen to join WTW’s Facilities Services team, based in our beautiful Melbourne office Part of WTW’s Global Real Estate and Workplace Solutions (RE&WS) team, Facilities Services is responsible for the working environment including our buildings, reception, workspaces, catering, meeting rooms, mail, safety and security.
Be part of a truly inclusive and supportive team with ongoing opportunities for learning and development. Excellent career progression for the right candidate. This is a full-time, office-based role.
As a Facilities Services Coordinator you will be a key contact for internal and external clients and will perform a combination of the following tasks. You will be part of a team working in collaboration to achieve local and global RE&WS and Facilities objectives.
The Role
First point of contact for colleagues, visitors and clients to the office and assist with queries whilst providing high level customer service and support Perform all duties related to reception including call handling and visitor management. Ensure visitors are identified in accordance with security procedures and are given necessary safety information Arranging local, interstate and international couriers; coordinating the distribution of incoming and dispatch of outgoing mail Ensure customer-facing conference rooms and meeting rooms are neat and presentable, stocked with equipment and/or refreshments daily, as required Organise catering as required Perform daily maintenance and inventory of basic meeting room equipment such as Poly Studio bars, tables and chairs, lighting and air conditioning Develop and maintain strong relationships with caterers and local vendors Monitor the local Facilities Services mailbox and respond promptly to enquiries Assist with colleague office inductions and tours Ensuring the office cleaning schedule is completed daily by our cleaning partner Assist with overseeing stationery and office supplies Work with building management, office management, Corporate Real Estate and outside vendors to arrange for repairs and maintenance relative to office furnishings, fixtures, equipment, space, and services Support maintenance of local asset inventory listings OHS support as needed including