Business Process Analyst

1 month ago

Brisbane, Australia Suncorp Group Full time

We’re never just satisfied with how things are – because we know how things could be. And it’s our expert Technology team who forge ahead every day to make those ‘what ifs’ a reality.

Welcome to a place where you can chase real progress and drive real change. And that includes your own career. Being a part of Technology at Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler, and better for our customers and each other.

We’re looking for a Business Process Analyst who’s passionate about robotics and automation. This is an exciting role for someone who loves to analyse processes, and design and manage solutions from start to end. You will be joining a team who have one of the most advanced Automation shops in Australia. We have a great team culture, and you will be working with some of the best people in the industry.

What you’ll do

Engage with process owners, and possess end to end ownership of automation projects (discovery, analysis, testing, training, and implementation) Independently lead the review of business process, architecture, design, and plan for automation solution delivery Identify and extract requirements using a range of business analysis tools; such as interviews, document analysis, workshops and side by side observations Evaluate information and data to determine problems/opportunities/solutions Contribute to estimation of development, and drive and manage performance of code development to ensure target timeframes are achieved Assess risk on any new and changed systems/processes and recommend controls where required Build and present recommendations, findings, and options to Senior Management

What you’ll bring

Significant experience in facilitating and leading process discovery and modelling activities to quickly assess improvement or automation opportunity Experience in owning and managing multiple initiatives end to end Background in delivery of automation or technology enabled business solutions Exposure to Robotic Process Automation and/or Generative AI Experience working with technology departments, including offshore developers Business Analysis qualifications (desirable)

What we can offer you

Discounts and offers on a range of retail favourite stores as well as banking and insurance products A range of flexible working and leave options, including 20 weeks paid parental leave, 4 weeks paid secondary carer parental leave and unlimited paid emergency response leave Invest in your brighter future with ongoing study support and career development programs Give back to our communities with payroll giving, donation matching and paid volunteer leave Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

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