Business Analyst

3 weeks ago


Brisbane, Queensland, Australia Flight Centre Alumni Full time

Hello, Hej, 你好, Salut

At Flight Centre Travel Group (FCTG) our purpose is to 'open up the world for those who want to see'. Every day, we give people all around the world the opportunity to experience something amazing – travel

Be part of our Global Supply business, which is a cross functional global team responsible for the procurement, technology, reporting, financial management, pricing and support of FCTG's global supply chain. Our Global Supply team empowers our famous worldwide brands to deliver on their customer promise. As the Senior Business Analyst you'll mentor junior and mid-level business analysts while demonstrating a senior level of business analyst skills.

Atlas D365 - We are looking for a Business Analyst to lead the ongoing business improvement and capacity enhancement for our Atlas finance systems. You'll be familiar with accounting, financial systems, particularly Dynamics 365 Finance and Operations.

If you lead by example and enjoy mentoring your team, while taking the initiate to look for ways in improving the quality of our solutions, standards, process and best practices, please apply

Day to day:

  • Mentor and develop junior and mid Business Analysts across brands
  • Foster strong relationships with both internal and external project stakeholders, ensuring effective communication and understanding
  • Work in conjunction with Product Leaders, Product Managers, Business Analysts, Engineering Teams, and Architects, develop strategies to determine the priority of strategic initiatives, highlighting risk, assumptions, issues, and dependencies
  • Manage project progress, track key milestones, and identify and document potential risks or issues affecting project timelines where appropriate
  • Contribute to the development of product roadmaps and product plans across a multi-product suite and across multiple products
  • Plan and conduct workshops to discuss, elicit, define, and document requirements with varying levels of stakeholders
  • Review existing business requirement documents to ensure requirements are adequately defined and are aligned to projects
  • Identify and document potential risks related to requirements and assist cross functional teams in developing mitigation strategies
  • Evaluate existing processes, systems, and data flows to identify areas for improvement and innovation, providing recommendations and roadmaps for senior stakeholders
  • Recommend and implement process enhancements to optimise project delivery and increase efficiency within the Project Management Office, Project Management & Engineering, and where applicable
  • Contribute to the definition of organisational policies, standards, and guidelines for business process improvement
  • Lead the liaison between project teams and business stakeholders, addressing concerns and facilitating resolution of issues through development of comprehensive stakeholder management strategies and plans

You'll be perfect for the role if you have:

  • 5+ years in a business analyst role
  • D365 or other accounting software experience
  • Bachelor in IT, Computer Science, Business
  • Travel industry experience

What you'll enjoy...

  • Tick destinations off your bucket list with our discounts on travel and accommodation.
  • Employee Share Scheme through Equate Plus.
  • Access to in-house financial and health services, and internal 24/7 gym.
  • Receive ongoing training and professional development through the Flight Centre Landing.
  • Preference for internal progression through Brightness of Future: Employees have the right to see a clear pathway to achieving career ambitions.
  • Global career opportunities in a network of brands and businesses at your fingertips.
  • Proud Corporate Social Responsibility platform through the Flight Centre Foundation, and Brighter Futures programs.
  • Various social events to promote networking, the celebration of wins, and sometimes just for fun (Global Gathering Portugal).

We value you

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone.​ We encourage you to come as you are; to foster inclusivity and collaboration. We celebrate you.

Who we are

Since our beginning, our vision has always been to open up the world for those who want to see.

As a global travel retailer, our people come from all different backgrounds, and our connections spread to the far reaches of the globe - 20+ countries and counting Together, we are a family (we call ourselves Flighties).

We offer genuine opportunities for people to grow and evolve. We embrace new experiences, we celebrate the wins, seize all opportunities, and empower all of our people to find their Brightness of Future.

We encourage you to DREAM BIG through collaboration and innovation, and make sure you are supported to make incredible ideas a reality. Together, we deliver quality, innovative solutions that delight our customers and achieve our strategic priorities.

Irreverence. Ownership. Egalitarianism.


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