Business Services Attendant

1 month ago

Melbourne, Australia Maddocks Full time

About us

We are a modern Australian law firm with a leading reputation. We focus on exceptional service, operational excellence and being at the forefront of employee experience. We work closely with Australian and international businesses, organisations and governments.

About the role

As a Business Services Attendant, you will work closely with the Facilities Manager to support key areas of the business and provide all round assistance. This role covers facilities, reception and mailroom related tasks.

Key Responsibilities:

  • Ensure all meeting rooms are clean and prepared for meetings as required
  • Check all meeting room audio visual, telephony and associated hardware for functionality and report any issues to the Facilities Manager.
  • Assist with the setup of boardroom functions in conjunction with the Catering and Facilities team
  • Assist with the clearing and resetting of boardroom functions
  • Perform Facilities requests including basic office maintenance, audio visual troubleshooting, chaperoning technicians in the tenancy, updating floorplans, assisting with office moves and on-boarding/off-boarding staff members
  • Perform basic mailroom duties and coverage as required
  • Perform reception coverage on the desk and answering calls when required

About you

You are a team player with a professional and courteous approach. With a strong client service focus, you pride yourself on your communication skills and adaptability. 

Ideally you will:

  • Have at least one years’ experience in either a corporate office environment or a customer service role 
  • Maintain confidentiality and demonstrate discretion
  • Interact and collaborate effectively whilst working with minimal supervision
  • Have strong attention to detail
  • A pro-active, hands on approach
  • Be confident working under pressure and within time frames while taking instructions from multiple supervisors

Why join Maddocks?

Maddocks is simply a great place to do great work. We foster a culture of collaboration, learning and engagement where you will experience:

A diverse and inclusive workplace: We have been named an employer of Choice for Gender Equality by the Workforce Gender Equality Agency (WGEA) every year since 2004 along with being named a Silver Employer at the Australian Workplace Equality Index's 2024 LGBTQ Inclusion Awards. We promote diversity internally through our Maddocks Gender Equality Network, Maddocks CALD, Maddocks Disability Inclusion and Maddocks Pride groups.

Career Development: Learn and develop through structured learning and development programs at each stage of your career and study support programs.

Community involvement: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.

Work flexibly: work in a hybrid way with part of your week in the office and support to set up your home office.

Wellbeing & Benefits: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex and interesting work.  

To be eligible for this role you must be legally permitted to work in Australia. Please note that unsolicited applications from agencies will not be considered at this time. 

Ready for your next career move? Make your Move to Maddocks – Apply Now.

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